Account Executive at SevenRooms

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, RestaurantsIndustries

Requirements

3+ years of hospitality technology sales experience
Face-to-face and virtual presentation capability
Autonomous in your work and able to work both in-office and remotely
Technologically savvy with a desire to learn new tools
Perform daily responsibilities with a drive for results
Experience with Salesforce, Outreach, and equivalent tools
Restaurant / Hospitality experience a plus
Travel into core markets periodically

Responsibilities

Develop a pipeline of restaurants and hospitality groups
Master the value proposition of the SevenRooms platform to help operators understand how we can help their business
Conduct meetings and demos both virtually and in person when applicable
Own 100% of the sale from prospecting, pitching, negotiation, contracts and through to go-live: including live product demonstrations, follow-ups, agreement signing, etc
Build relationships with your partners and always advocate for SevenRooms clients to ensure their success
Work directly with restaurants and hospitality groups to identify gaps in their current tools, recommending the appropriate SevenRooms Platform solutions
Add new restaurants to the SevenRooms platform and collaborate with operational teams to support the onboarding of those new accounts
Foster relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited and committed about using the SevenRooms platform

Skills

Key technologies and capabilities for this role

SalesPipeline DevelopmentConsultative SellingPresentationsRelationship BuildingAccount OnboardingHospitality Sales

Questions & Answers

Common questions about this position

What is the salary for the Account Executive position?

This information is not specified in the job description.

Is this Account Executive role remote or based in an office?

This role will be based in Chicago, with the ability to work both in-office and remotely, and requires periodic travel into core markets.

What skills and experience are required for the Account Executive role?

Candidates need 3+ years of hospitality technology sales experience, face-to-face and virtual presentation skills, autonomy in working in-office and remotely, technological savvy, experience with Salesforce and Outreach, and a drive for results.

What is the team culture like at SevenRooms for the SMB Sales team?

The SevenRooms SMB Sales team consists of go-getters on a mission to redefine the hospitality industry, acting as trusted advisors and expert relationship-builders with an operator-first approach.

What makes a strong candidate for the Account Executive position?

Strong candidates have 3+ years of hospitality technology sales experience, proficiency in tools like Salesforce and Outreach, restaurant/hospitality background as a plus, and the ability to act as a consultative trusted advisor with full-cycle sales ownership.

SevenRooms

Guest experience and retention platform for hospitality

About SevenRooms

SevenRooms provides a platform designed to improve the guest experience in the hospitality sector. This platform helps businesses like restaurants and hotels manage reservations, takeout orders, and customer satisfaction. It works by breaking down data silos, allowing businesses to see each guest's preferences and tailor their services accordingly. This personalization enhances the overall experience and encourages customer loyalty. The platform also includes automated tools that save staff time and ensure smooth service delivery. Unlike many competitors, SevenRooms focuses on providing a complete view of customer behavior, which helps businesses create targeted marketing campaigns and track guest sentiment. The goal of SevenRooms is to help hospitality businesses streamline their operations, improve guest experiences, and drive repeat visits through data-driven insights and automation.

New York City, New YorkHeadquarters

2011Year Founded

$69.6MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Paid Parental Leave

Comprehensive Medical, Dental, and Vision Benefits

Life Insurance

401(k) Retirement Plan

Company Equity

Professional Development Budget

Risks

Increased competition from Square's integrated solutions may impact SevenRooms' market share.

The $10 billion acquisition of Vast Data could strain SevenRooms' financial resources.

Integration challenges with HeyPluto may affect customer adoption of new messaging tools.

Differentiation

SevenRooms offers a comprehensive guest experience platform for hospitality operators.

The platform integrates reservations, takeout orders, and customer satisfaction management.

SevenRooms provides data-driven insights for personalized marketing and customer loyalty.

Upsides

Growing demand for AI-driven personalization boosts SevenRooms' market potential.

Partnerships with major hospitality brands enhance SevenRooms' industry credibility.

Expansion of AI-powered tools strengthens SevenRooms' customer engagement capabilities.

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