Account Executive 3, Enterprise Direct Sales at Comcast

Plymouth Meeting, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

In-depth experience, knowledge, and skills in own discipline (sales of Comcast Commercial Internet, Video, and Voice services)
Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts, and E-rate Contracting Processes and Procedures
Ability to determine own work priorities and act as a resource for colleagues with less experience
Excellent verbal and written communication skills, with skill in presenting, persuading, and negotiating
Ability to work nights, weekends, variable schedules, and overtime as necessary
Regular, consistent, and punctual attendance
Exercise of independent judgment and discretion in matters of significance

Responsibilities

Create and deliver face-to-face sales presentations demonstrating knowledge of latest Comcast products and services; sell to exceed departmental financial and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services in the marketplace
Develop sales territory, including cultivation of local partnerships and organizational affiliations
Actively generate new leads with targeted businesses through prospecting activities (cold calling, canvassing, customer referrals, partner relationships); promote and position Comcast brand within territory
Retain customer base by delivering on Comcast Credo, ensuring superior customer experience; maintain and build customer relationships to drive retention
Work with internal teams to ensure operational efficiencies and service levels that meet/exceed customer expectations through strong customer service and follow-up
Maintain accurate and quality sales records; prepare sales and activity reports as required
Attend out-of-office meetings with customers on a regular basis
Understand Operating Principles and make them guidelines for job performance
Own the customer experience by putting customers first, providing seamless digital options, and making them promoters of products/services
Be enthusiastic learners, users, and advocates of Comcast's technology, products, and services, especially digital offerings
Perform other duties and responsibilities as assigned

Skills

Sales Presentations

Prospecting

Cold Calling

Lead Generation

Territory Management

Relationship Building

Enterprise Sales

B2B Sales

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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