Account Executive at SOCi

Toronto, Ontario, Canada

CA$80,000 – CA$114,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, SaaSIndustries

Requirements

2–5 years of experience in a quota carrying Account Management or Sales role preferably in a B2B or SaaS environment
Ability to prove consistently hitting or overachieving quota
Proven success in contract renewals, negotiations, and upselling to existing clients
Excellent communication and collaboration abilities—especially working cross-functionally with Customer Success, Sales, and Legal teams
Highly organized and detail-oriented, with experience managing multiple deals simultaneously
Multi-location brands experience and existing industry contacts/relationships preferred
Self-starter with a creative entrepreneurial spirit
Refined and proven sales methodology
Creative strategist; develop new ways to drive sales and value to existing and prospective clients
Experience working in a fast-paced environment (inferred from incomplete description)

Responsibilities

Build and execute account plans to drive growth and retention across SOCi’s commercial multi-location customer base
Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts
Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services
Represent SOCi at customer-facing events, industry conferences, and strategic account reviews
Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions
Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences
Identify upsell and cross-sell opportunities to expand SOCi’s footprint within existing accounts
Use SOCi’s internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health
Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets
Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives
Focus on solving business challenges through innovation, while keeping a customer-first mindset
Remain adaptable as client needs evolve, supporting additional initiatives as required

Skills

Key technologies and capabilities for this role

Account ManagementRevenue ExpansionUpsellRenewal NegotiationsContract NegotiationCustomer SuccessStakeholder ManagementAccount Planning

Questions & Answers

Common questions about this position

What is the salary range for the Account Executive role?

SOCi expects to pay a base salary in the range of $80,000 - $114,000 CAD plus bonuses/commission, with individual pay determined by factors such as job-related skills, experience, and relevant education or training.

Is this Account Executive position remote or hybrid?

This is a hybrid opportunity that is fully remote until otherwise specified in the job description.

What skills are required to succeed as an Account Executive at SOCi?

Success requires experience in account management, skills in negotiating contracts and executing renewal strategies, ability to build executive relationships, forecasting accuracy, and proficiency with CRM and internal tech stacks.

What is the company culture like at SOCi?

SOCi fosters a customer-first mindset, emphasizes innovation to solve business challenges, promotes cross-functional collaboration with teams like customer success, product, and marketing, and empowers people through intelligent AI-powered software.

What makes a strong candidate for the Account Executive position?

Strong candidates have relevant experience in account expansion and retention, proven skills in upsell negotiations and relationship-building with executives, and the ability to deliver ROI-focused presentations while adapting to client needs.

SOCi

Digital marketing platform for multi-location businesses

About SOCi

SOCi offers a digital marketing platform specifically designed for multi-location businesses, helping them automate and scale their marketing efforts while maintaining brand consistency. The platform includes features like content publishing, local listing management, SEO solutions, and social media monitoring, allowing businesses to manage their local marketing campaigns effectively. A unique aspect of SOCi is the SOCi Locator, which promotes location-specific content to drive foot traffic. The company operates on a subscription model, aiming to enhance the online presence and customer engagement of its clients.

San Diego, CaliforniaHeadquarters

2012Year Founded

$184.6MTotal Funding

DEBTCompany Stage

Consulting, Consumer SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Flexible Work Hours

Risks

Meta's content moderation changes may increase misinformation affecting SOCi's marketing channels.

Google's Merchant Center upgrade may disrupt SOCi clients' holiday marketing strategies.

Growing AI personalization trends may pressure SOCi to enhance its AI capabilities.

Differentiation

SOCi offers a unique CoMarketing Cloud for multi-location enterprises.

The SOCi Genius platform uses AI to automate marketing workflows at scale.

SOCi provides tools for local listing management and social media monitoring.

Upsides

SOCi's 334% revenue growth highlights its strong market position and client success.

The trend towards localized marketing aligns with SOCi's multi-location enterprise focus.

SOCi's inclusion in the MoxiCloud network expands its collaborative marketing reach.

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