Account Executive at Nielsen

Athens, Attiki, Greece

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Durables, Market ResearchIndustries

Requirements

Familiarise with the client’s organisation
Ability to work with other Tech & Durables product experts to provide truly outstanding client analysis
Ability to highlight client issues and convert to opportunities for the Sales team
Ability to build lasting client relationships
Willingness to develop and maintain high levels of client service
Understand and promote the value of Tech & Durables proposition
CRM (Salesforce) Management
Liaison with other Tech & Durables stakeholders for current and developing opportunities
White spot analysis
Develop sales & negotiation skills
Develop storytelling ability and presentation skills
Contract execution – from client signature to internal processes
Communication/interaction skills/active listening
Fluent English
Strong PowerPoint, Excel, MS Teams skills and develop CRM (SalesForce or MS Dynamics) skills
Client-oriented attitude/willingness to grow with the team and the market
Integrity
Warmth/empathy/ability to build sustainable relationships

Responsibilities

Maximise customer satisfaction and retention by providing personalised support and proactive account management
Create, maintain and develop strong relationships with clients
Maintain the high levels of client servicing through the team and collaborating with the customer services
Research market trends, analyse customer needs and identify potential new client relationships and potential white space opportunities resulting to up-selling and portfolio growth
Acquiring and developing familiarity with the available platforms, used both internally and by clients
Familiarise with internal processes leading to Customer success, to maintain and maximise the high levels of client engagement
Support in and join key presentations & workshops adding expertise during project/contract delivery
Consult with clients about how to leverage the power of Tech & Durable insights to best support their business
Ensure maximum communication with the other internal company departments. Build relationships that will support the growth needed for Tech & Durables insights
Investigate potential areas of growth and new business opportunities in the broad field of Tech & Durables

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementSalesMarket ResearchCustomer ServiceUpsellingMarket AnalysisClient PresentationsWorkshopsBusiness Consulting

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What are the key skills required for this Account Executive role?

Key skills include building and maintaining strong client relationships, CRM (Salesforce) management, sales and negotiation skills, storytelling and presentation skills, communication and active listening, as well as market trend research and white space analysis.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the work environment like at Nielsen for this team?

The environment is demanding and fast-paced, focused on a client-centric approach within the Tech & Durables Commercial team in Greece, collaborating with top manufacturers and emphasizing high levels of client service.

What makes a strong candidate for this Account Executive position?

A strong candidate is business-driven, skilled at building client relationships, familiar with Tech & Durables industry, proficient in CRM like Salesforce, and possesses excellent communication, presentation, and sales skills.

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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