Account Director, Financial Services at AlphaSense

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Market Intelligence, TechnologyIndustries

Requirements

Ability to develop three-dimensional relationships with customers and key stakeholders in Financial Services (Hedge Funds, Asset Managers, Investment Banks, Private Equity, etc.)
Versatility to work with a variety of clients and serve as the main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions
Collaboration skills with Account Executives to identify new business opportunities
Deep understanding of clients' business, roles, responsibilities, projects, and performance metrics

Responsibilities

Maximize retention rate across the book of business
Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities and exceed monthly, quarterly, and annual revenue goals
Identify revenue at risk to prevent churn
Forecast retention rates
Collaborate with Account Executives to identify growth opportunities within the book of business
Understand clients' business details to effectively communicate with users and decision makers, identify white space, and craft compelling messaging with AEs
Cultivate relationships with users and key stakeholders to position AlphaSense as a business partner rather than a vendor
Hold Business Reviews

Skills

Key technologies and capabilities for this role

Customer SuccessAccount ManagementStrategic GuidanceConsultative SalesClient RetentionProduct Usage OptimizationFinancial Services

Questions & Answers

Common questions about this position

What is the compensation for the Account Director role?

This information is not specified in the job description.

Is this Account Director position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Account Director, Financial Services role?

Key skills include developing three-dimensional relationships with customers, providing consultative strategic guidance, collaborating with account executives to identify growth opportunities, and extracting client knowledge for internal teams.

What is the company culture like at AlphaSense for the Customer Success team?

The Customer Success team acts as value-added partners to clients, taking a highly consultative approach to solve challenges, obsessing over customers to ensure they have the right data, and focusing on retention, maximizing usage, and growth opportunities.

What makes a strong candidate for the Account Director position?

Strong candidates are versatile, experienced with Financial Services clients like Hedge Funds, Asset Managers, Investment Banks, and Private Equity, and excel at building relationships, handling renewals, and collaborating cross-functionally.

AlphaSense

AI-driven financial research platform

About AlphaSense

AlphaSense provides a financial research platform that uses artificial intelligence to help clients gain insights into various companies, industries, and market trends. Users can search through a vast library of over 300 million documents, which includes both external and proprietary content. The AI technology streamlines the research process by automating repetitive tasks, allowing clients to concentrate on analyzing the information instead. Additionally, AlphaSense monitors real-time data to highlight important insights, helping clients stay ahead in a rapidly changing market. Unlike its competitors, AlphaSense is particularly focused on data security, implementing advanced measures like the zero trust security model and secure data encryption. The goal of AlphaSense is to empower clients in making informed decisions, whether they are launching new products or providing strategic insights to executives.

New York City, New YorkHeadquarters

2011Year Founded

$1,248.2MTotal Funding

LATE_VCCompany Stage

Cybersecurity, AI & Machine Learning, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Company Equity

Performance Bonus

Remote Work Options

Risks

Rapid AI adoption may homogenize creative outputs, reducing unique value of insights.

Tegus acquisition poses integration challenges, potentially disrupting service delivery.

Reliance on AI exposes AlphaSense to risks of biases and inaccuracies affecting client trust.

Differentiation

AlphaSense leverages AI to provide real-time insights, enhancing decision-making speed and accuracy.

The platform's Generative Search tool offers advanced search capabilities mimicking human analysts.

AlphaSense's acquisition of Tegus expands its content library, offering unmatched insights.

Upsides

Generative AI integration enhances AlphaSense's speed and reliability of financial insights.

The Tegus acquisition significantly expands AlphaSense's content library for comprehensive insights.

AI-driven tools are essential for financial institutions, aligning with AlphaSense's offerings.

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