Account Director at Zeno Group

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Relations, Communications, Technology, Financial Services, FMCGIndustries

Requirements

At least six years’ agency experience, with a minimum of two years in an Australian agency
Strong local market and cultural knowledge
B2B and strong corporate comms experience essential
Capability to manage campaigns encompassing employee engagement, C-suite executive profiling, and issues management
Confidence in driving purpose, sustainability, and social impact programs
Ability to devise and execute integrated data-led communications programs
Strategic mindset, strong financial acumen, and creative thinking
Keen eye for identifying new business opportunities
Team player who gets things done without drama or ego

Responsibilities

Provide senior counsel for account teams and support the Managing Director and Senior Account Director in operational aspects
Drive business development
Strategically manage key relationships with client leads at local, regional, or global level, and grow client revenues
Assist the Managing Director to achieve team vision, strategy, and business objectives, cascading to the wider team
Provide strategic, trusted counsel to clients, while leading and mentoring teams
Day-to-day responsibility over a portfolio of clients, including budget responsibility, strategy, planning, delivery, and execution
Review client KPIs to ensure delivery on time and on budget
Contribute to the overall positive culture in the office
Be a passionate people advocate and developer of future talent
Be a positive role model in leadership values and behaviours
Support the Managing Director and wider team to deliver high levels of client satisfaction and lead best practices at all touch points
Activities such as developing RFPs, managing and mentoring teams, reconciling account budgets, managing servicing levels, running media training workshops, and troubleshooting client queries

Skills

Key technologies and capabilities for this role

B2B CommunicationsCorporate CommunicationsEmployee EngagementC-Suite ProfilingIssues ManagementBusiness DevelopmentStrategic CounselFinancial AcumenCampaign Management

Questions & Answers

Common questions about this position

What is the work location and remote policy for this role?

This is a full-time position located in Sydney CBD, with flexible working from home options two days a week.

What experience is required for the Account Director position?

At least six years’ agency experience is essential, with a minimum of two years in an Australian agency, plus strong local market and cultural knowledge. B2B and strong corporate comms experience is essential.

What does the company culture at Zeno Australia look like?

Zeno Australia embraces a boutique vibe with an agile team, purpose-driven culture that supports and nurtures while inspiring a Fearless Pursuit of the Unexpected. They recently won the PR Awards Asia-Pacific 2024: Best Culture of the Year Award.

What salary or compensation details are provided?

This information is not specified in the job description.

What makes a strong candidate for this Account Director role?

A strong candidate has a strategic mindset, strong financial acumen, creative thinking, B2B and corporate comms experience, and is a team player who gets things done without drama or ego. Experience managing campaigns in employee engagement, C-suite profiling, issues management, purpose, sustainability, and data-led communications is key.

Zeno Group

Communications agency specializing in PR

About Zeno Group

Zeno Group is a global communications agency that focuses on creating effective communication strategies for well-known brands across various industries, including consumer goods, technology, healthcare, and financial services. The agency uses a data-driven approach to storytelling, which helps them develop imaginative solutions that address business challenges and improve brand reputation. Their services include public relations, digital marketing, content creation, and brand strategy, and they charge clients through project fees or retainers. Zeno Group stands out from competitors by embracing unexpected ideas and emphasizing measurable results in their campaigns. The goal of Zeno Group is to help brands engage their audiences and achieve their business objectives through innovative communication.

Town of Southampton, New YorkHeadquarters

1998Year Founded

SEEDCompany Stage

Data & Analytics, ConsultingIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Risks

Reliance on data-driven strategies exposes Zeno Group to data privacy and compliance risks.

Intensifying competition from digital-first agencies threatens Zeno Group's market share.

Rapid social media evolution requires constant adaptation, straining resources and consistency.

Differentiation

Zeno Group combines creative thinking with data-driven strategies for impactful communication.

The company leverages new media platforms like TikTok for unique audience engagement.

Zeno Group's fearless pursuit of the unexpected sets it apart in a competitive market.

Upsides

Increased focus on sustainability enhances brand reputation and attracts eco-conscious consumers.

AI-driven analytics tools allow precise measurement of campaign effectiveness and engagement.

Growing demand for crisis communication services presents expansion opportunities for PR firms.

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