[Remote] Account Coordinator, Collections/ Recoveries at Mission Lane

Candidates should possess at least one year of experience in a customer-focused, solutions-oriented role, along with negotiation and/or sales experience demonstrating the ability to overcome objections. Clear and effective communication skills, both verbal and written, are required, as is confidence and composure when handling challenging conversations. Empathy and persuasion are necessary to guide customers through repayment challenges, and quick-thinking problem-solving skills are essential for recommending effective solutions. A growth mindset, open to feedback and continuous improvement, is also desired.