Accenture Song - Delivery Lead Manager at Accenture

Hong Kong

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
eCommerce, Marketing, ConsultingIndustries

Requirements

  • 7-10 years of experience in customer, growth and commerce strategies, with 5 years leading consulting projects OR related industry experience with basic consulting skills
  • Extensive experience with commerce website technology stacks and application
  • Extensive expertise in eCommerce strategy and operations, with a focus on Asian consumer markets
  • Knowledge and experience working with luxury retail, consumer goods, and broader consumer-facing industries and understands its cross functional operations
  • Strong experience in premium category experience, market expansion, and driving sales growth
  • Excellent client relationship management and communication skills
  • Proficient in English (compulsory); Cantonese and Mandarin language skills are a nice-to-have but not required
  • Strategic thinking and problem-solving capabilities

Responsibilities

  • Serve as the primary client contact point, ensuring project success and alignment with strategic objectives
  • Lead the development and execution of eCommerce strategies, including premium category experience, market expansion, and sales growth initiatives
  • Provide high-level strategic consulting to clients, including market analysis, competitive intelligence, and marketing strategy development
  • Collaborate with senior stakeholders to define and refine business objectives, ensuring alignment with organizational priorities
  • Oversee the operation and enhancement of DTC websites & commerce website technology stacks, including but not limited to campaign management, site changes, and optimization strategies
  • Drive marketing initiatives to support eCommerce growth, including brand positioning, digital campaigns, and customer engagement strategies
  • Develop and implement marketing strategies that align with business goals and drive measurable results
  • Act as a trusted advisor to clients, providing insights and recommendations to address complex challenges and opportunities
  • Drive team growth and foster collaboration with delivery team and client to achieve project objectives and deliver exceptional results
  • Ensure timely resolution of issues, continuous improvement of processes, and delivery excellence
  • Inspire and motivate teams, fostering a culture of innovation, accountability, and high performance

Skills

Key technologies and capabilities for this role

eCommerceDTCstrategy consultingmarket analysiscompetitive intelligencemarketing strategycampaign managementdigital campaignscustomer engagementsales growthmarket expansionproject managementteam leadership

Questions & Answers

Common questions about this position

What experience level is required for this Delivery Lead Manager role?

Candidates need 7-10 years of experience in customer, growth, and commerce strategies, including 5 years leading consulting projects or related industry experience with basic consulting skills.

What are the key skills needed for this position?

Required skills include extensive experience with commerce website technology stacks, expertise in eCommerce strategy and operations focused on Asian consumer markets, strong background in luxury retail and consumer goods, premium category experience, market expansion, sales growth, and excellent client relationship management.

What language skills are required?

Proficiency in English is compulsory, while Cantonese and Mandarin are nice-to-have but not required.

What is the compensation or salary for this role?

This information is not specified in the job description.

Is this a remote position or what is the location policy?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role involves inspiring and motivating teams, fostering a culture of innovation, accountability, and high performance, while driving team growth and collaboration.

What makes a strong candidate for this Delivery Lead Manager position?

A strong candidate has 7-10 years in commerce strategies with leadership experience, expertise in eCommerce operations especially in Asian markets and luxury retail, and excellent client management skills.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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