3pl Warehouse Quality Assurance Specialist at JD.com Inc

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Logistics, Supply Chain, WarehousingIndustries

Requirements

Associate Degree or higher
More than 3 years of experience in warehousing, logistics, supply chain or e-commerce industry
Bilingual in Chinese and English
Experience in data analysis; good at numbers and strong analytical skills
Proficient in Microsoft Office Suite, especially Excel (VLOOKUP, functions, macros, PivotTables, PivotChart, etc.)
Excellent organization, collaboration and communication skills. Team-oriented, efficient, and strong sense of responsibility

Responsibilities

Track daily KPI accomplishment in warehouse operations, and create operations analysis report
Ensure quality operations in warehouse - policies, programs and procedures are implemented and maintained. Routine verifications and inspections include warehouse inventory check, shipping and receiving and value added processes
Work with operations team to continuously optimize the operational procedure, propose and implement optimization plans
Monitor, identify and resolve issues; collect and analyze existing cases, and develop standard operating procedure and manual
Assist in improving the operation management system
Create and maintain the daily recap report of identified errors; review with Supervisor or Manager
Perform orientation and training for new employees assigned to department; assist supervisors and management staff with people development; inform Supervisor/Manager of the status of Encoders- and Sorters-in-training
Audit sacks and carts for mis-sorts; check rack for misroutes, wrong placards and wrong container IDs; package labels for print quality and track back to origin terminal or encode station for correction

Skills

Key technologies and capabilities for this role

ExcelVLOOKUPPivotTablesPivotChartsExcel MacrosData AnalysisKPI TrackingWarehouse OperationsInventory AuditQuality AssuranceSupply Chain

Questions & Answers

Common questions about this position

What is the salary for the 3PL Warehouse Quality Assurance Specialist position?

This information is not specified in the job description.

Is this position remote or does it require working in Houston?

The position is located in Houston, Texas, indicating it is an on-site role at the warehouse.

What are the minimum qualifications for this role?

Candidates need an Associate Degree or higher, more than 3 years of experience in warehousing, logistics, supply chain or e-commerce, bilingual Chinese and English skills, data analysis experience, proficiency in Excel (VLOOKUP, functions, macros, PivotTables, PivotChart), and excellent organization, collaboration, communication, and team-oriented skills.

What is the company culture like at JD.com and JD Logistics?

This information is not specified in the job description.

What makes a strong candidate for this Quality Assurance Specialist role?

A strong candidate will have an Associate Degree or higher, over 3 years in warehousing/logistics/e-commerce, bilingual Chinese-English proficiency, strong data analysis and Excel skills, and excellent organization, collaboration, communication, and responsibility.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees