2nd Line Engineer

Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Translation Management, Localization, Language TechnologyIndustries

Requirements

Candidates must be based in Poland and possess fluency in both written and spoken English. Strong analytical skills, excellent time management, and good knowledge of Linux operating systems are required. Proficiency in SQL at the console level, with experience in PostgreSQL, MS SQL, or Oracle, is essential. Client management skills and the ability to communicate technical information clearly are also necessary. IT courses or certifications in databases are considered a plus.

Responsibilities

The role involves managing support tickets and providing effective solutions to technical issues, analyzing and resolving application problems, and escalating complex issues to the development team. Responsibilities include communicating directly with clients to offer technical guidance, collaborating with developers to troubleshoot bugs, and implementing custom server configurations to meet client needs.

Skills

technical support

troubleshooting

client communication

bug fixing

server configuration

analytical skills

time management

prioritization

Transfix

Logistics platform connecting shippers and carriers

About Transfix

Transfix connects shippers and carriers in the freight brokerage market through its platform. It utilizes artificial intelligence and machine learning to match shippers with a network of over 425,000 vetted carriers, addressing the unpredictability of shipping full truckload freight. The platform provides real-time visibility, workflow automations, and insightful dashboards, helping clients manage their logistics effectively. Unlike traditional brokers, Transfix positions itself as a trusted logistics partner, combining human expertise with technology to offer competitive pricing and superior service. The company also prioritizes sustainability, aiming to help clients move freight securely and efficiently while being responsible to customers, shareholders, employees, and the planet.

New York City, New YorkHeadquarters

2013Year Founded

$248.1MTotal Funding

SERIES_FCompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees