2026 Customer Service Intern at Andersen Corporation

Bothell, Washington, United States

Andersen Corporation Logo
Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
ManufacturingIndustries

Requirements

  • Currently pursuing a bachelor’s degree or higher in business, industrial engineering, supply chain, quality/continuous improvement, sales, or similar field
  • Able to work full-time 40 hours per week for 3 months in-person in Bothell, WA (in-person Tues-Thurs)
  • Enthusiasm to interact with internal Team Members, customers and associated customer-facing processes
  • Ability to deal with ambiguity
  • Strong experience with Office 365 tools e.g. Excel, PowerPoint, Teams, and Planner
  • Good presentation skills and analytical thinking
  • Ability to communicate tactfully and respond positively
  • Good organizational and time management skills

Responsibilities

  • Be part of the Machines Customer Service team in the Sales organization at Genie
  • Provide general customer case support for inquiries and order entry in Salesforce and Outlook, including creating product quotes for customers
  • Coordinate customer case assignments in Outlook
  • Provide recommendations for process improvement
  • Revise standard work documentation

Skills

Salesforce
Outlook
Customer Service
Order Entry
Product Quotes
Process Improvement
Supply Chain

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters
1995Year Founded
VENTURE_UNKNOWNCompany Stage
VR & AR, Consumer GoodsIndustries
5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.
Labor shortages may delay project timelines and increase costs.
Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.
The company offers a complete service from consultation to professional installation.
Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.
Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.
Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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