Remote Jobs at Siena AI

Candidates should have at least 5 years of experience in enterprise SaaS sales, preferably in AI, customer experience (CX), or automation technology. A proven track record of hunting new business and closing six- and seven-figure deals is essential, along with skills in managing complex sales cycles and a deep understanding of enterprise customer experience and digital transformation trends. Candidates must be highly strategic, data-driven, and comfortable in a fast-paced startup environment.

Candidates should possess at least 3 years of experience in building AI products utilizing Large Language Models (LLMs), embeddings, or other machine learning natural language technologies, demonstrating expertise and a strong curiosity for continual learning and exploration. They should also exhibit holistic problem-solving skills, prioritizing projects based on their business impact and understanding the broader implications of their solutions, alongside empathy and effective communication ski…

Candidates should possess 7+ years of software engineering experience with proficiency in Node.js, React, TypeScript, and Express, along with solid experience in cloud environments, particularly AWS, including familiarity with Fargate, Lambda, EC2, and SQS. Strong database skills using PostgreSQL and Redis are required, as is experience with CI/CD pipelines such as CodePipeline or GitHub Actions.

- 3+ years in Customer Success Management, account management, or client-facing strategic roles with more technical and complex software solutions - Proven track record with customer service technology platforms or e-commerce ecosystems - Strong technical aptitude with ability to configure complex automations

Candidates should have at least 3 years of product management experience with technical B2B products, particularly in CX, e-commerce, or AI automation. A strong AI-native mindset, technical fluency with APIs and integrations, a builder mindset, full-cycle ownership mentality, and customer-facing confidence are essential.

Candidates should have 1-3 years of product management experience with technical B2B products, ideally in CX, e-commerce, or AI automation. An AI-native mindset and technical curiosity are essential, along with a builder mentality and customer confidence. Experience with tools like Claude, ChatGPT, and Cursor, and the ability to scope webhook systems and OAuth flows are expected, even without direct coding experience.

The ideal candidate has 3+ years of experience building with Node.js, React, TypeScript, and Express. Proficiency in PostgreSQL, Redis, and cloud environments like AWS (Fargate, Lambda, EC2, SQS) is required. Familiarity with CI/CD tools such as CodePipeline or GitHub Actions, and experience with microservices and scalable systems are also necessary. A product-driven mindset and comfort with AI tools like Cursor and Claude Code are essential. Bonus points for experience with Next.js, Python, eve…

- Successfully led product-focused engineering teams in high-performing organizations that shipped real impact - Written code at a high level and enjoys getting hands-on - Experience partnering with recruiting teams to drive effective and fair hiring processes - Experience with systems complexity: LLMs, APIs, integrations, data pipelines, or event-driven production

- Scaled teams to 30+ successfully - Still code using AI tools like Cursor, Claude Code, Codex, Lovable, v0 - Technical depth with AI-native fluency - Comfortable with customers—join enterprise calls, understand their technical pain, earn trust at exec level - High agency—take bets, shape direction proactively - Led teams that shipped regularly at scale - Made technical decisions that shaped company direction - Developed multiple leaders from ICs - Maintained velocity during high growth - Built …

- 4-6 years in recruiting, talent operations, or people ops - At least 2 years in startup or high-growth environments - Track record of closing 30+ hires/year while improving process - Experience with modern ATS platforms (Ashby, Lever, Greenhouse) - AI-native mindset: already use Claude, ChatGPT, or similar tools daily to accelerate work - Automation fluency: built workflow automations using no-code platforms - Comfortable hiring remotely and globally

- Deep expertise in CX operations and how great CX organizations operate - Ability to work with senior customer stakeholders (e.g., VPs of CX, Directors of Customer Support, Operations Leaders) - Comfortable owning long-term customer relationships and jumping into new accounts - Skills in consulting on strategy while executing hands-on (e.g., designing roadmaps, teaching teams) - Ability to diagnose technical limitations, operational gaps, and stakeholder alignment issues - Capability to challen…