Customer Success Manager
Forethought- BA/BS degree or equivalent experience - Minimum of 5 years in customer-facing roles in SaaS - At least 3 years of experience in technical consulting, technical account management, or solutions engineering - Ideally, experience with AI/Machine Learning/NLP technologies - Familiarity with Helpdesks and CRMs like Zendesk, Salesforce, Kustomer, and others - Strong customer-centric mindset - Passion for solving problems and building meaningful relationships with customers - Customer success experti…
Salary not specified
Full Time
Mid-level (3 to 4 years)