Full Stack Developer
SolunaFull Time
Junior (1 to 2 years)
Candidates should have 5+ years of experience in front-end or full-stack development, proficiency in JS/HTML/CSS with React.js, strong coding ability for large codebases, a solid grasp of computer science fundamentals including algorithms and data structures, and experience building real-world web applications. A Bachelor's degree in Computer Science or a related field is required, with Python experience being a bonus. Adaptability, humility, and a desire to make an impact are also valued.
The Full Stack Engineer will design and build AI-powered products for enterprise customer support, developing features using React.js and Python. Responsibilities include modifying back-end code, developing API endpoints in collaboration with other engineers, creating pixel-perfect interfaces with the design team, contributing to new feature and product ideas, and testing and launching code to clients. The role involves owning the front-end architecture, writing clean code, and developing integrations with REST APIs.
AI-powered customer support automation platform
Forethought.ai focuses on enhancing customer support through artificial intelligence. Their main product, SupportGPT™, utilizes Large Language Models (LLMs) to understand and generate human-like text, allowing businesses to automate customer service tasks. This AI is trained on a company's specific data, making it tailored to their needs. It helps businesses in sectors like E-commerce, SaaS, and FinTech by quickly resolving common customer inquiries and directing more complex issues to the appropriate agents, which reduces resolution time and operational costs. Additionally, Forethought.ai offers Autoflows, a user-friendly tool for automating customer experience without the need for coding. This tool helps businesses optimize their customer service workflows and track performance. Forethought.ai aims to improve the efficiency and effectiveness of customer support for businesses looking to enhance their service operations.