Collections & Recoveries Operations Manager at Aven

Campbell, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, MortgageIndustries

Skills

Key technologies and capabilities for this role

CollectionsRecoveriesForeclosureDebt Collection RegulationsMortgage ServicingTeam ManagementVendor ManagementStakeholder ManagementProcess ImprovementReportingCompliance

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite position.

What experience is required for this role?

Candidates need 7+ years’ experience in mortgage servicing, collections, or recoveries, with at least 3 years in a unit manager role, plus strong knowledge of foreclosure processes, debt collection regulations, and HELOC servicing.

What key skills are needed for the Collections & Recoveries Operations Manager position?

Required skills include proven success managing offshore teams and external vendors/attorneys, analytical and process-driven abilities to translate portfolio insights into action, and excellent communication, negotiation, and stakeholder management skills.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate is a results-oriented leader with 7+ years in mortgage servicing, collections, or recoveries including 3 years managing a unit, experience with offshore teams and vendors, and skills in analysis, compliance, and stakeholder management.

Aven

Web-based solutions with security focus

About Aven

Aven provides web-based solutions with a strong focus on security and data protection. The company utilizes JavaScript technology to enhance the functionality of its platform, which suggests that it offers interactive and dynamic web services. Aven also employs Cloudflare's challenge-platform, indicating a commitment to safeguarding its website from malicious traffic and ensuring the security of its users' data. Unlike many competitors, Aven's emphasis on security may attract clients who prioritize data protection in their online activities. The goal of Aven is likely to deliver reliable and secure web solutions that meet the needs of its users.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$138.1MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

51-200Employees

Benefits

Company equity

Remote friendly

Medical, vision, & dental insurance

PTO

Parental leave

Aven Card

Risks

Aven faces a class action lawsuit over a July 2023 data breach.

Rising interest rates could reduce demand for Aven's HELOC Card.

Increased competition from similar fintech products could erode Aven's market share.

Differentiation

Aven offers the world's first home equity-backed credit card.

The Aven HELOC Card combines credit card convenience with home equity benefits.

Aven's product provides lower interest rates than standard credit cards.

Upsides

Aven reached unicorn status with a $142 million Series D funding in July 2024.

The company has issued over $1.5 billion in credit lines since 2022.

Aven has saved customers over $100 million in interest payments to date.

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