Xfinity Retail Sales Consultant (Memphis) at Comcast

Memphis, Tennessee, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, RetailIndustries

Strong communication skills
Critical thinking and problem-solving abilities
Customer-focused mindset
Persuasion skills
Professional integrity
Resilience
Self-motivation
Teamwork abilities
Technical knowledge
Workplace organization skills
Ability to work a flexible schedule including evenings, weekends, holidays, variable schedules, and overtime
Ability to work in alternate stores outside of home base store
Regular, consistent, and punctual attendance
Ability to carry and lift up to 25-pound boxes and stand/move about the store constantly
Completion of training requirements
Understanding of sales compensation plan and its key elements

Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
Provide product demonstrations to educate customers on full product capabilities to maximize their experience
Take a customer-first approach with all customer interactions, listening and evaluating customer needs to provide appropriate solutions
Achieve sales and customer experience goals and objectives
Provide comprehensive customer onboarding activities, ensuring customers understand how to use and manage products/services and gain their consent
Perform operational and administrative tasks
Partner with customer care to resolve customer issues as appropriate
Consistently demonstrate sales excellence and professionalism with integrity and a warm, friendly demeanor to customers and teammates
Comply with all company and retail operational policies and procedures
Actively engage in team huddles and learning
Understand and apply Operating Principles
Own the customer experience, putting customers first and providing seamless digital options
Be an enthusiastic learner, user, and advocate of company technology, products, and services, especially digital tools
Win as a team by collaborating and being open to new ideas
Participate actively in the Net Promoter System through huddles, call backs, and feedback
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, customers, investors, and communities
Other duties as assigned

sales

customer service

product demonstration

customer onboarding

retail operations

Comcast

Comcast Corporation is a global media and technology company.

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees