Xfinity Retail Sales Consultant - Bilingual Preferred. at Comcast

Houston, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Retail, MediaIndustries

Requirements

Bilingual preferred
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
May be asked to work in alternate stores outside of home base store
Regular, consistent and punctual attendance
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Skills: Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Understand Operating Principles and make them guidelines for work
Own the customer experience
Know products and services, especially digital tools
Win as a team
Be part of Net Promoter System
Drive results and growth
Respect and promote inclusion & diversity

Responsibilities

Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
Provides product demonstrations to educate customers on full product capabilities to maximize their experience
Takes a customer-first approach with all customer interactions; listens and evaluates customer needs and provides appropriate solutions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent
Performs operational and administrative tasks
Partners with customer care to resolve customer issues, as appropriate
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
Complies with all company and retail operational policies and procedures
Completes training requirements and actively engages in team huddles and learning
Knows and understands sales compensation plan and its key elements
Other duties and responsibilities as assigned

Skills

Retail Sales

Customer Service

Product Demonstrations

Sales Techniques

Customer Onboarding

Bilingual

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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