Xfinity Retail Sales Consultant - Battery/Braves Stadium at Comcast

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Retail, MediaIndustries

Requirements

Passion for teamwork, vision to revolutionize industries, and goal to lead in media and technology
Knowledge, skills, and ability to utilize technology for sales and service
Ability to work with moderate supervision/guidance and be accountable for individual results and team impact
Skills in: Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Understand Operating Principles and make them guidelines for work
Be enthusiastic learners, users, and advocates of company technology, products, services, digital tools, and experiences
Ability to work flexible schedule including evenings, weekends, holidays, variable schedules, overtime, and possibly in alternate stores
Regular, consistent, and punctual attendance
Ability to carry and lift up to 25 pound boxes, stand, and move about the store constantly
Complete training requirements and actively engage in team huddles and learning
Know and understand sales compensation plan and its key elements

Responsibilities

Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
Provide product demonstrations to educate customers on full product capabilities to maximize their experience
Take a customer-first approach: listen and evaluate customer needs, provide appropriate solutions
Achieve sales and customer experience goals and objectives
Provide comprehensive customer onboarding activities, ensure customers understand how to use and manage products/services, and gain their consent
Perform operational and administrative tasks
Partner with customer care to resolve customer issues as appropriate
Consistently demonstrate sales excellence and professionalism with integrity and a warm, friendly demeanor to customers and teammates
Comply with all company and retail operational policies and procedures
Own the customer experience: think and act to put customers first, provide seamless digital options, make them promoters
Be an active part of the Net Promoter System: join huddles, make call backs, help elevate opportunities
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, customers, investors, and communities
Other duties as assigned

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceProduct DemonstrationsSales TechniquesCustomer OnboardingAdministrative Tasks

Questions & Answers

Common questions about this position

What is the compensation structure for this role?

This information is not specified in the job description.

Is this a remote position, or is there a specific location requirement?

This is an in-store retail position at Battery/Braves Stadium, requiring regular, consistent and punctual attendance, with the ability to stand and move about the store constantly.

What key skills are required for the Retail Sales Consultant role?

Key skills include sales know-how, product demonstration abilities, customer service excellence, and the capacity to listen to customer needs while providing solutions under moderate supervision.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, customer-first experiences, operating principles, and a fast-paced environment where employees own the customer experience and advocate for game-changing technology.

What makes a strong candidate for this position?

Strong candidates demonstrate sales excellence, professionalism, a warm demeanor, flexibility with schedules including evenings and weekends, and engagement in training and team activities.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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