Xfinity Field Sales Professional at Comcast

Henrico, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Demonstrates an advanced knowledge of Comcast products (video, high-speed internet, voice, XFINITY Home), including features, benefits, product differences, pricing, and campaigns
Displays thorough and recent competitive knowledge
Possesses expert knowledge of selling reflective of the position’s required relevant experience
Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales
Displays thorough and advanced understanding of video, high-speed internet, voice, and XFINITY Home
Possesses effective communication, organizational, and people skills, as well as strong customer service skills
Illustrates strong technical capability (computer knowledge, billing system, databases)
Must meet the physical requirements of the job, including the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; must be able to work nights and weekends, variable schedule(s), and overtime as necessary
Displays competent time management and organizational skills
Shows confidence in selling ability

Responsibilities

Promotes and sells Comcast products and services (video, high-speed internet, voice, XFINITY Home) to individual customers by knocking every door within assigned territory and to multiple dwelling units through relationships with property management
Effectively communicates and develops rapport with customers; evaluates individual customers' existing and potential product needs and makes recommendations
Increases customer understanding of Comcast products, pricing models, and competitive advantages over other service providers; evaluates competitive offers and frames responses to show Comcast benefits
Creates and executes turf management plans without assistance; utilizes experience-based sales techniques and operates independently
Meets and exceeds sales goals as established by local market
Independently establishes and organizes daily sales activities
Generates business through established and approved methods of lead generation
Implements effective sales closing techniques to ensure product installation goals are achieved
Understands Operating Principles and makes them the guidelines for how to do the job
Owns the customer experience by thinking and acting in ways that put customers first, providing seamless digital options at every touchpoint, and making them promoters of products and services
Knows products well by being enthusiastic learners, users, and advocates
Other duties and responsibilities as assigned

Skills

Door-to-Door Sales

Field Sales

Product Knowledge

Customer Rapport

Sales Recommendations

Competitive Analysis

Territory Management

Video Services

High-Speed Internet

Voice Services

XFINITY Home

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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