Xfinity Field Sales Direct Sales Representative (XFS Rep) at Comcast

Romeoville, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, EntertainmentIndustries

Requirements

Extensive product knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns
Sales experience to maximize sales and winbacks
Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions (physical requirements)
Where applicable, obtain and maintain credentials and/or licenses necessary to sell and/or design alarm systems as required by law
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Skills: Adaptability, Communication, Critical Thinking Problem Solving, Persuasion, Professional Integrity, Resilience, Self Motivation, Workplace Organization
Understand and apply Operating Principles; own the customer experience; be enthusiastic learners and advocates of products/services; win as a team; participate in Net Promoter System; drive results and growth; support inclusion; do what's right for stakeholders

Responsibilities

Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
Communicating and developing rapport with customers effectively
Evaluating individual customers' existing and potential product needs and making recommendations
Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Door-to-Door CanvassingDirect SalesProduct DemonstrationCustomer RapportSales TargetsProduct KnowledgeCompetitive Analysis

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

This is a full-time position involving door-to-door canvassing in an assigned turf, requiring the ability to walk and/or travel considerable distances in all types of weather conditions.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What skills are required for the XFS Rep role?

Key skills include extensive product knowledge of XFINITY Residential products, sales experience, effective communication to build rapport with customers, and the ability to exercise independent judgment.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, owning the customer experience, being enthusiastic learners and advocates of technology, winning as a team, and being part of the Net Promoter System.

What makes a strong candidate for this sales representative position?

Strong candidates demonstrate Comcast product expertise, sales experience, ability to build customer rapport, meet physical job demands, and align with values like teamwork and customer focus.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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