Xfinity Field Sales Direct Sales Representative (XFS) at Comcast

Homewood, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Advanced knowledge of Comcast products (video, high-speed Internet, voice, XFINITY Home) and competitive features, benefits, differences, pricing, and campaigns
Thorough and recent competitive knowledge
Expert knowledge of selling reflective of required relevant experience
Consistent record of success in residential canvassing sales environment with emphasis on business-to-consumer sales
Effective communication, organizational, and people skills, as well as strong customer service skills
Strong technical capability (computer knowledge, billing system, databases)
Competent time management and organizational skills
Ability to meet physical requirements, including walking/traveling door-to-door for considerable distances in all weather conditions
Where applicable, obtain and maintain credentials/licenses necessary to sell/design alarm systems as required by law
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Consistent exercise of independent judgment and discretion in matters of significance

Responsibilities

Promote and sell Comcast products and services (video, high-speed Internet, voice, XFINITY Home) by knocking on every door within assigned territory
Effectively communicate and develop rapport with customers; evaluate needs and make recommendations
Increase customer understanding of Comcast products, pricing, and competitive advantages; evaluate competitive offers and frame responses
Create and execute turf management plans independently; utilize experience-based sales techniques
Meet and exceed sales goals established by local market
Independently establish and organize daily sales activities
Generate business through established and approved lead generation methods
Implement effective sales closing techniques to achieve product installation goals
Understand and apply Operating Principles; own the customer experience; be enthusiastic about technology/products; win as a team
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Door-to-Door SalesProduct KnowledgeCustomer RapportSales TechniquesTurf ManagementCompetitive Analysis

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work arrangement or location policy for this role?

The role involves door-to-door sales by walking and/or traveling considerable distances in an assigned territory.

What skills are required for this Xfinity Field Sales Representative position?

Required skills include advanced knowledge of Comcast products, expert sales knowledge and techniques, effective communication and rapport-building with customers, strong organizational and time management skills, and technical capability with computers, billing systems, and databases.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, and leading the future in media and technology, driven by remarkable people who deliver cutting-edge products to millions of customers.

What makes a strong candidate for this sales representative role?

A strong candidate has a consistent record of success in residential canvassing sales, especially business-to-consumer, meets or exceeds sales goals, operates independently with experience-based techniques, and demonstrates confidence in selling along with physical ability for door-to-door work.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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