Xfinity Field Sales Consultant at Comcast

Seattle, Washington, United States

Comcast Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, MediaIndustries

Requirements

  • Advanced knowledge of Comcast products (video, high-speed internet, voice, XFINITY Home) and competitive features, benefits, differences, pricing, and campaigns
  • Expert knowledge of selling reflective of required relevant experience
  • Consistent record of success in residential canvassing sales environment with emphasis on business-to-consumer sales
  • Effective communication, organizational, and people skills, as well as strong customer service skills
  • Strong technical capability (computer knowledge, billing system, databases)
  • Competent time management and organizational skills
  • Ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions (meet physical requirements)
  • Where applicable, obtain and maintain credentials/licenses necessary to sell/design alarm systems as required by law
  • Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
  • Understand Operating Principles; own the customer experience; know products/services; win as a team

Responsibilities

  • Promote and sell Comcast products and services (video, high-speed internet, voice, XFINITY Home) by knocking every door within assigned territory
  • Communicate and develop rapport with customers; evaluate needs and make recommendations; increase understanding of products, pricing, and competitive advantages
  • Evaluate competitive offers and frame responses to highlight Comcast benefits
  • Create and execute turf management plans independently; utilize experience-based sales techniques
  • Meet and exceed sales goals established by local market
  • Independently establish and organize daily sales activities
  • Generate business through established and approved methods of lead generation
  • Implement effective sales closing techniques to achieve product installation goals
  • Exercise independent judgment and discretion in matters of significance
  • Other duties and responsibilities as assigned

Skills

Field Sales
Door-to-Door Sales
Product Sales
Territory Management
Customer Rapport
Competitive Analysis
Product Knowledge
Sales Process

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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