Workplace Support Executive at Landed

Pasir Gudang, Johor, Malaysia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property ManagementIndustries

Requirements

Full-time employment
Ability to work across multiple sites in Central London (multisite role requiring flexibility and team rapport)
Reporting to Workplace Technical Manager (WTM)

Responsibilities

Assist the Workplace Manager and Technical Manager in managing technical operations of MYO buildings, ensuring optimal performance of Mechanical, Electrical, Building Fabric (MEBF) systems
Take ownership of planned and reactive maintenance schedules, ensuring service quality and compliance with regulatory requirements
Monitor and report to WTM on maintenance contractor performance using KPIs
Act as point of contact for engineering-related queries from members and internal teams, along with and in absence of the WTM
Assist the team with MYO day 2 projects and office move outs, ensuring seamless integration into the portfolio
Assist in closing out technical snags during new mobilisations
Assist in ensuring all engineering services meet energy efficiency targets and contribute to sustainability goals
Assist and contribute to maintaining WELL & NABERS accreditations throughout the portfolio
Assist in admin and upkeep of the SSOW system and H&S platform
Support, attend, and when required lead in the absence of the WTM, periodic engineering meetings
Assist with collection of energy data, development, and upkeep of H&S and Energy tracker
Work alongside the Workplace Engineering Manager to oversee technical elements of MEBF service partners and ensure high-quality service delivery
Support permit-to-work processes and contractor safety compliance in collaboration with WTM, WM, and Health & Safety team
Assist in minor works within MYO spaces
Collaborate with the team to oversee service contracts and ensure SLAs are met
Foster positive relationships with MYO members, providing technical guidance and support
Collaborate in communicating planned maintenance and project activities to all stakeholders
Work closely with the WTM and project teams during delivery of new MYO spaces
Support customers in their energy reduction plans and sustainability initiatives
Engage and foster relationships with the wider Workplace Landsec team
Assist in ensuring compliance with all statutory requirements and Landsec policies
Assist in ensuring quotes provided by third-party contractors are reviewed and checked against contract schedules
Support preparation of budgets and financial monitoring for engineering projects
Assist in managing LCR (Lifecycle Replacement) project planning

Skills

Key technologies and capabilities for this role

Building SystemsMechanical SystemsElectrical SystemsBuilding FabricPlanned MaintenanceReactive MaintenanceRegulatory ComplianceKPI MonitoringTechnical SupportContractor ManagementOperational Performance

Questions & Answers

Common questions about this position

What is the salary for the Workplace Support Executive role?

The salary is competitive.

Is this role remote or office-based, and where is it located?

This is a multisite role supporting MYO developments across Central London.

What key skills or experiences are required for this position?

The role requires experience in managing Mechanical, Electrical, Building Fabric (MEBF) systems, maintenance schedules, compliance with regulatory requirements, contractor performance monitoring using KPIs, and H&S processes.

What is the team like for this role?

You'll join the Operations and Experience team of 18 people focused on mobilising, running, and maintaining premium flexible office spaces, delivering exceptional service to members and guests alongside service partners. Building team rapport and flexibility is key in this multisite role.

What makes a strong candidate for the Workplace Support Executive position?

Strong candidates will have proactive engineering service experience, the ability to manage building systems and compliance, support service partners, and demonstrate flexibility and rapport-building in a multisite environment.

Landed

Down payment assistance for educators' homeownership

About Landed

Landed helps essential professionals, especially educators, achieve homeownership by providing down payment assistance and homebuying support. Their main service is a shared equity down payment program that allows educators to reach a 20% down payment on a home without income restrictions, making it easier for them to buy homes. Landed partners with schools, real estate agents, and community organizations to offer free homebuying education, competitive property reviews, and personalized support from experts. Unlike other companies, Landed focuses specifically on educators and essential professionals, addressing their unique needs for affordable housing. The goal is to build financial security for educators and strengthen communities by enabling them to live near their workplaces.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$56.7MTotal Funding

SERIES_BCompany Stage

Social Impact, Financial Services, Real EstateIndustries

1-10Employees

Risks

Rising interest rates could reduce demand for Landed's homeownership services.

Increased competition from other proptech companies may erode Landed's market share.

Potential regulatory changes could affect the viability of Landed's shared equity program.

Differentiation

Landed focuses on essential professionals, particularly educators, for homeownership assistance.

The company offers a unique shared equity down payment program without income restrictions.

Landed partners with educational institutions to extend its reach and impact.

Upsides

Landed raised $31 million in Series B funding to expand its services.

The rise of digital mortgage platforms aligns with Landed's tech-savvy educator clientele.

Growing ESG investing trends provide more funding opportunities for mission-driven companies like Landed.

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