Workplace Services Coordinator - Office Management at Crowdstrike

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

Passion for hospitality and customer service
Continuous focus on maintenance and upkeep
Ability to manage all departmental vendor relations
Expertise in overall fit and functionality of office spaces
Ability to work independently on projects from conception to completion
Adherence to pivotal business and operational timelines
Ability to handle a variety of activities and confidential matters with discretion
Local subject matter expertise on hotels, restaurants, team building activities, and general area knowledge

Responsibilities

Serve as the main point of contact for visitors, greeting and welcoming guests, directing them appropriately, and notifying company employees of arrivals
Execute all in-office workplace service events and employee activities, partnering with GREWS team members for timely experiences
Assist with company local events and meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
Manage conference room scheduling and work with meeting hosts on planning, including catering and A/V information
Coordinate all aspects of onsite conferencing and meetings, including configuration and setup of physical spaces like training and conference rooms
Assist and align with IT/Helpdesk/EA/HR teams to set up conference rooms and training rooms for corporate meetings, recruiting events, sales conferences, and specialty events
Support new-hire and onboarding process, including workspace preparation, arrival, access credentials, and site familiarization
Maintain security by following approved procedures in partnership with Global Physical Security
Maintain safe and clean reception area, break area, conference rooms, and all other workspaces
Serve as local subject matter expert for visiting staff on hotels, restaurants, team building, and general area knowledge
Administer back-of-house facilities operations, including FF&E maintenance and MEP issues with landlords, vendors, contractors, and consultants; hold vendors accountable to SLAs and review deliverables regularly
Meet and collaborate regularly with business unit representatives and stakeholders
Respond to all workplace inquiries, assess needs or issues, and take corrective action
Follow up with leaders on escalations or documentation as necessary
Act as liaison with Landlord/Property Management on back-of-house maintenance issues
Champion recurring meetings with all parties for effective communication on property/building processes, maintenance events, and projects
Monitor and maintain office equipment in partnership with the IT department

Skills

Key technologies and capabilities for this role

Customer ServiceOffice ManagementVendor ManagementEvent CoordinationHospitalityVisitor ManagementProject Management

Questions & Answers

Common questions about this position

What is the employment type for this Workplace Services Coordinator role?

The position is full-time employment.

Is this Workplace Services Coordinator role remote or office-based?

The role is office-based, involving in-office experiences, onsite events, and maintenance of office spaces like reception areas and conference rooms.

What key skills are needed for the Workplace Services Coordinator position?

Key skills include passion for hospitality and customer service, ability to work independently on projects from conception to completion, strong organizational skills for coordinating events and meetings, and discretion with confidential matters.

What is the company culture like at CrowdStrike?

CrowdStrike cultivates a culture that gives every employee flexibility and autonomy to own their careers, with a focus on limitless passion, relentless innovation, and commitment to customers, community, and each other.

What makes a strong candidate for the Workplace Services Coordinator role?

Strong candidates demonstrate passion for hospitality and customer service, the ability to manage projects independently while meeting timelines, and experience coordinating office events, vendor relations, and cross-team collaborations with discretion.

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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