Workforce Optimization Lead at Northern Trust

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, TechnologyIndustries

Requirements

Bachelor’s degree in Business, Supply Chain, Technology Management, or related field required. Master’s degree preferred
Minimum of 7 years in vendor management, procurement strategy, or technology operations
Proven experience working with cross-functional teams (Technology, Procurement, Finance) to execute large-scale supplier or workforce initiatives
Experience managing external labor and supplier relationships in a complex, multi-site environment
Background in management consulting is preferred
Strong understanding of technology supplier and external labor market
Familiarity with financial analysis and risk mitigation related to supplier and workforce planning
Exceptional presentation, oral and written communication skills
Demonstrated ability to manage complex programs and deliver results on time and within budget

Responsibilities

Develop and implement supplier footprint optimization strategy for Technology
Set targets, metrics, and reporting to track progress and results
Partner with senior tech leaders to create team roadmaps for supplier optimization
Monitor roadmap progress and coordinate with stakeholders to achieve objectives
Partner with Procurement to represent IT Strategic Spending in external labor RFP processes, ensuring objectives are aligned with business priorities
Collaborate with Tech Finance to document productivity related to external labor
Lead and coordinate quarterly strategy review meetings with designated external labor suppliers
Streamline and oversee the processes of the External Labor Oversight Group, including scheduling, action tracking, and approval management
Monitor and implement medium- and long-term optimization initiatives as requested by the External Labor Oversight Group
Manage annual furlough process with Procurement
Define reporting requirements to monitor Technology external labor headcount and spending trends
Deliver clear, concise, and effective communications to stakeholders, including executive leadership
Contribute external labor content, as needed, to monthly workforce overviews

Skills

Key technologies and capabilities for this role

Workforce OptimizationSupplier ManagementVendor ManagementProgram ManagementStrategic PlanningMetrics and ReportingStakeholder CollaborationProcurementFinance CollaborationContractor OffboardingGovernanceRoadmap DevelopmentProcess Enhancement

Questions & Answers

Common questions about this position

What is the employment type for this Workforce Optimization Lead position?

This is a full-time position.

Is this Workforce Optimization Lead role remote or office-based?

This information is not specified in the job description.

What key skills are required for the Workforce Optimization Lead role?

The role requires expertise in program management, vendor management, and superior oral and written communication skills, along with being an experienced strategic thinker.

What is the company culture like at Northern Trust?

Northern Trust emphasizes enduring principles of service, expertise, and integrity, providing innovative financial services with leading technology and exceptional service to sophisticated clients.

What makes a strong candidate for the Workforce Optimization Lead position?

A strong candidate is a highly qualified professional with experience in strategic thinking, program management, vendor management, and excellent communication skills, plus the ability to collaborate across Technology, Procurement, and Finance teams.