Work Scheduling Coordinator Associate at American Electric Power

Wooster, Ohio, United States

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Electric Utilities, EnergyIndustries

Associate's degree in engineering technology or high school diploma with equivalent experience
Progression through work scheduling assistant job family or a minimum of 2 years experience in distribution operations, including good working knowledge of distribution work processes and procedures
Physical demand level: Sedentary (exerting up to 10 pounds of force occasionally, sitting most of the time)
Strong analytical and organizational skills, and the ability to effectively prioritize work
Proficient in the operation of computer systems in a Windows environment and ability to learn new and complex systems
Working knowledge of DWMS, SPECTRUM, and MACSS/OPS preferred

Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering
Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service
Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met
Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met
Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts
Assist in scheduling planned Customer Service outages