Included Health

Website & SEO Marketing Associate

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

About the Role

Employment Type: Full-Time

The Website & SEO Marketing Associate is responsible for supporting the strategy and execution of digital experiences across company websites and client microsites to drive member engagement and brand visibility. This role will provide hands-on support updating web content, running A/B tests, and executing on projects across SEO, CRO, UX, social SEO, and technical optimization. This role plays a crucial part within the Growth Marketing team, reporting to the Sr. Marketing Manager. The team currently consists of 10 members.

Responsibilities

  • Build and update web pages in WordPress, ensuring brand standards, accessibility, and mobile responsiveness.
  • Maintain client microsites with accurate, personalized, and business-aligned content.
  • Collaborate with cross-functional teams to triage requests and implement website updates and optimizations.
  • Conduct page enhancements, resolve errors, and perform compliance checks.
  • Track, analyze, and report on web performance using analytics tools.
  • Design and run A/B and multivariate tests to support conversion rate optimization.
  • Apply UX, information architecture, and SEO best practices to improve discoverability and engagement.
  • Contribute to ongoing conversion rate optimization (CRO) efforts—helping shape CTAs, landing pages, mobile UX, and more.
  • Optimize content for search engines and social platforms, including TikTok, Instagram, Reddit, and YouTube.
  • Support content repurposing, user-generated content monitoring, and brand awareness initiatives.
  • Participate in planning discussions, providing insights on technical feasibility and performance.

Required Qualifications

  • 2–4 years of experience in website management, digital marketing, or a related role
  • Experience using project management tools like Jira and Asana to triage requests, track backlogs, and collaborate with internal stakeholders
  • Strong organizational and project management skills, with the ability to manage timelines and workflows across cross functional projects and priorities
  • Strong attention to detail with the ability to spot inconsistencies in web content, metadata, and SEO elements to ensure high-quality, accessible, optimized outputs.
  • Hands-on experience with content management systems (CMS), preferably WordPress
  • Familiarity with HTML and basic front-end website skills (basic knowledge of CSS and JavaScript a plus)
  • Experience with web analytics platforms such as Amplitude, Google Analytics, and/or Looker Studio
  • Exposure to A/B testing tools and CRO best practices. Experience with tools like, VWO and/or Optimizely is a plus.
  • Working knowledge of on-page SEO, metadata, link structure, and information architecture
  • Ability to work independently and collaboratively in a fast-paced, iterative environment
  • Strong written and verbal communication skills, including the ability to translate technical topics for business stakeholders
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Bachelor's degree in Marketing, Communications, Computer Science, or a related field

Preferred Qualifications

  • Knowledge of Generative Engine Optimization (GEO) or interest in adapting content for AI-powered and social discovery platforms
  • Familiarity with JSON-LD, schema markup, and structured data for enhanced search engine visibility
  • Google Analytics certification or formal training in web analytics tools
  • Understanding of site speed optimization, Web Core Vitals, and mobile performance
  • Interest or experience in video and social SEO, including platforms like YouTube, Instagram, TikTok, Reddit
  • Experience with websites serving multiple audiences or segments (e.g., B2C, B2B, members, agents, clinicians)
  • Experience in healthcare, insurance, or regulated industries
  • Knowledge of wireframing tools or basic UX/UI design principles
  • Familiarity with backlink strategies or working alongside PR/comms teams on content

Physical/Cognitive Requirements

  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination.

Skills

WordPress
SEO
CRO
UX
Content Management
A/B Testing
Jira
Asana
Project Management
Digital Marketing
Website Management
Social Media Optimization
Technical Optimization

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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