Site Reliability Engineering Manager
Wikimedia FoundationFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
You will lead the on-site Zalando team, which currently includes a Service Provider Manager (your direct report), a P&O Site Lead (dotted line), an IT Manager (dotted line), and five IT Technicians, with the team expected to grow as operations scale.
This is an on-site position based at the fulfilment centre in Bleiswijk (near Rotterdam), the Netherlands, where you will serve as the local face of Zalando Logistics and oversee operations.
The role requires outstanding communication and stakeholder management skills, proven team-building and leadership abilities, passion for logistics with deep understanding of fulfilment processes, demonstrable experience in automated e-commerce or fashion logistics, a Bachelor’s or Master’s degree, and 5+ years of relevant experience in fulfillment services or contract management.
Zalando has a corporate culture built on trust, empowerment, and constructive feedback, where skills are judged by results, emphasizing working hard together and celebrating successes, while fostering an inclusive culture aligned with Social Standards and Founding Mindset principles.
Strong candidates have 5+ years of experience in fulfillment services or contract management, a degree, expertise in logistics especially automated e-commerce or fashion, and excel in communication, stakeholder management, team leadership, and fostering inclusive cultures.
European online fashion retail marketplace
Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.