Warehouse Site Lead (all genders) Bleiswijk-NL at Zalando

Bleiswijk, South Holland, Netherlands

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, E-commerce, Supply ChainIndustries

Requirements

Outstanding communication and stakeholder management skills, with a proven ability to build strong, successful relationships
Natural team-builder and leader, adept at engaging and leading the local team while fostering an inclusive culture aligned with Zalando's Social Standards and Our Founding Mindset principles
Passionate about logistics, with a deep understanding of processes along the entire fulfilment chain; demonstrable experience in automated e-commerce and/or fashion logistics is highly advantageous
Bachelor’s or Master’s degree (or equivalent qualification) and 5+ years of relevant experience in a similar environment, such as fulfillment services or contract logistics, including proven leadership experience
Practical, hands-on approach combined with strong analytical acumen and a structured, methodical approach to problem-solving
Professionally fluent in both Dutch and English (written and spoken)
Willingness to undertake occasional international travel to visit other sites and offices

Responsibilities

Oversee the state-of-the-art, 3PL-managed fulfilment centre in Bleiswijk as the central point of contact and key representative for all site-related interests
Cultivate and manage strategic partnerships with internal stakeholders and logistics service provider(s)
Lead the on-site Zalando team, including a Service Provider Manager (direct report), P&O Site Lead (dotted line), IT Manager (dotted line), and five IT Technicians; represent Zalando officially at the site
Focus on high-level strategic contract management and ensure the site’s seamless alignment with the wider Zalando Logistics network and central HQ teams
Analyse and interpret diverse reports (e.g., logistics KPIs)
Guide internal and external audits confidently and host high-profile site visits
Steer the site’s success across operational, technical, quality, continuous improvement, labour, legal, financial, security, and safety dimensions, ensuring peak performance in both the short and long term

Skills

Logistics Management

Strategic Partnership Management

Contract Management

KPIs Analysis

Audits

Team Leadership

Stakeholder Management

Continuous Improvement

Financial Oversight

Safety Management

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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