VP Sales & Service at Stable Auto

Troy, Michigan, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AutomotiveIndustries

Requirements

10+ years of leadership experience in digital sales, customer experience, and analytics roles (direct-to-consumer automotive preferred)
Proven success scaling a direct-to-consumer brand (automotive or adjacent industries preferred)
Deep understanding of digital commerce, CRM systems, and performance marketing funnels
Strong background in customer lifecycle management, from acquisition to loyalty
Advanced analytical skills; experience with BI tools (e.g., Tableau, Looker, Power BI) and data modeling
Exceptional leadership, communication, and cross-functional collaboration abilities
Ability to thrive in a high-growth, fast-paced, and constantly evolving environment
Preferred: Experience at a digital-first automotive, mobility, e-commerce, or subscription-based company
Preferred: Familiarity with vehicle sales regulations, titling, financing, and logistics
Preferred: Experience in building remote or distributed teams

Responsibilities

Own and scale the digital-first sales funnel, from lead generation to final vehicle delivery
Lead the optimization of e-commerce and digital conversion strategies to drive volume and margin
Define strategies that support sales and revenue goals
Collaborate with Product and Marketing to align messaging, UX, and customer journeys
Develop and manage sales forecasts, KPIs, and performance dashboards
Lead the customer support organization across all channels (chat, phone, digital)
Design and implement scalable service delivery models to support high NPS and retention
Partner with Product and Ops to reduce friction across the customer lifecycle
Own escalation management and continuous improvement initiatives in service quality
Ensure customer communication is clear, consistent, and brand-aligned across all touchpoints
Build and lead a high-performing analytics function to support data-driven decision making
Develop a unified data strategy that brings together customer behavior, sales, and service metrics
Provide actionable insights to executive leadership on business performance, trends, and opportunities
Partner cross-functionally to embed analytics into every department, enabling real-time optimization
Ensure data governance and accuracy across all systems and platforms

Skills

Sales Leadership

Digital Sales

E-commerce

Customer Service

Analytics

Data Strategy

KPIs

Dashboards

Lead Generation

NPS

Forecasting

Stable Auto

Optimizes charging infrastructure for electric vehicle fleets

About Stable Auto

Stable Auto optimizes the charging infrastructure for electric vehicle (EV) fleets, catering to logistics companies, public transportation agencies, and corporate fleets transitioning to electric vehicles. The company provides advanced software and consulting services that utilize machine learning and operations research to help clients identify the best locations for charging stations, determine optimal charging times, and minimize both capital and operational expenditures. By simulating real-world fleet behaviors, Stable Auto delivers actionable insights that enhance performance and reduce costs. Their revenue model includes subscription fees for their software platform and consulting fees for tailored advisory services. The team consists of experts in machine learning, operations, and energy, enabling them to offer practical solutions that improve fleet management.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$18.4MTotal Funding

SERIES_ACompany Stage

Automotive & Transportation, Consulting, AI & Machine LearningIndustries

11-50Employees

Benefits

Flexible Work Hours

Remote Work Options

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Risks

Increased competition from established players like Shell may limit market share.

Low utilization rates of EV chargers threaten the profitability of infrastructure investments.

Rapid growth in public fast charging sites may reduce demand for consulting services.

Differentiation

Stable Auto uses machine learning to optimize EV fleet charging infrastructure.

The company offers customized solutions tailored to each client's specific needs.

Stable Auto's team includes experts from top companies and academic institutions.

Upsides

Partnerships with companies like Blink Charging enhance Stable Auto's market presence.

The rise of vehicle-to-grid technology offers new revenue streams for fleet operators.

AI-driven predictive maintenance reduces downtime and maintenance costs for charging stations.

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