VP, Managing Director- 401K Relationship Manager at Fidelity Investments

Westlake, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Employee BenefitsIndustries

Requirements

Hold Series 7 & 63 licenses
Prefer 8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry
Experience with Health and Welfare, Defined Benefits and Stock Plan Services administration is also effective, but not required

Responsibilities

Build, maintain, and grow strong relationships with key employee benefit decision makers, influencers, and C-suite executives at Fidelity’s institutional clients
Lead and collaborate with an internal team of service-based associates and business partners across Fidelity to solve client problems and offer consultative solutions
Partner with Plan Sponsor contacts to help clients lead successful Benefits and Total Wellness programs to improve employees’ overall wellbeing
Build positive client relationships based on shared dedication to mutual goals and set the strategic direction for the relationship with ultimate ownership and accountability
Act as the client’s 'trusted advisor.'
Identify and maintain consistent formal/informal contact with key client decision makers
Engage key client decision makers and advisors/consultants frequently to develop a deeper understanding of client needs and opportunities
Stay advised of changes in the client’s business, competition, industry, and marketplace through proactive solicitation and/or research to advise and drive client happiness
Design and conduct strategic planning and service review meetings, virtually or in person, to understand client goals and objectives, and position products and solutions to help achieve benefits goals
Facilitate discussions with clients regarding legal, regulatory, and design issues across the plan
Consult with clients on qualified and potentially non-qualified plan design alternatives
Work with consultants on inbound inquiries, plan sponsor presentations, plan design, product, technology, customer concerns, fund changes, revenue requirements, pricing negotiations, Fidelity thought leadership, plan analytics, etc
Build productive long-term relationships with consultants and/or advisors in partnership with Consultant Relations
Develop and maintain collaborative relationships across Fidelity business partners to drive operational accuracy, efficiency, and problem resolution; lead internal team in problem resolution
Develop a comprehensive, customer-centric relationship management strategy and business plan for each client in your book of business
Lead a diverse multi-product Fidelity offering including Defined Contribution, Health Savings Accounts, Health and Welfare, Defined Benefits, Stock Plan Services, Student Debt, and Workplace Giving
Differentiate Fidelity’s benefits approach against competitive benefit solutions
Proactively lead pricing and fees discussions using sophisticated pricing levers
Collaborate with extended service teams to provide information on fiduciary duties, participant communication, and education strategies as required to support book of business
Advocate for the client within boundaries of sound financial judgment and long-term Fidelity interests
Make decisions based on long-term view of trends, issues, business implications, and cross-Fidelity impacts
Provide analysis and advice to resolve needs of internal/external customers
Handle difficult client interactions and solve sophisticated book of business/client challenges

Skills

Key technologies and capabilities for this role

Series 7Series 63Relationship ManagementClient Service401KRetirement PlansHealth and WelfareDefined BenefitsStock Plan ServicesStrategic Planning

Questions & Answers

Common questions about this position

What licenses are required for this VP, Managing Director role?

The role requires Series 7 and 63 licenses.

What experience is preferred for this position?

Fidelity prefers candidates with 8+ years of Relationship Management or Client Service experience, ideally within the Retirement/401K industry. Experience with Health and Welfare, Defined Benefits, and Stock Plan Services administration is also effective but not required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this VP role at Fidelity?

Strong candidates will have Series 7 & 63 licenses, 8+ years in relationship management or client service (preferably in 401K), and the ability to act as a trusted advisor while building strategic client relationships.

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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