Voice Bot Developer (AWS Lex & Lambda) at DXC Technology

Chennai, Tamil Nadu, India

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 8-15 years of experience building and customizing AWS services, with at least 5 years focused on AWS and a demonstrated history of successful large-scale AWS projects
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • AWS Certified Solutions Architect - Professional (required); AWS Certified DevOps Engineer - Professional (preferred); AWS Certified Data Analytics - Specialty (preferred)
  • Amazon Lex: Bot creation and customization
  • AWS Lambda: Serverless application development and integration
  • Amazon Connect: Cloud contact center setup, management, and integration, including reporting and contact lens configuration; expert-level knowledge in creating contact flows, routing profiles, queues, and modules using Connect APIs
  • Core AWS Services: S3, EBS, Glacier, EFS, VPC, Route 53, EC2, RDS, IAM
  • AWS CloudFormation and Terraform for infrastructure as code
  • Networking: VPC, VPN, Security Groups, Network ACLs, Elastic Load Balancing
  • Containerization: Docker and Kubernetes experience
  • Scripting: Shell scripting, Node.js, and Python
  • Experience with cloud optimization tools (e.g., CloudCheckr)
  • Proficiency in creating dashboards with Amazon QuickSight
  • Solid understanding of DevOps practices and CI/CD pipelines
  • Excellent problem-solving and analytical skills
  • Strong communication and documentation abilities
  • Proven track record of designing scalable and cost-effective solutions
  • Ability to work collaboratively in a fast-paced environment
  • Leadership experience in guiding technical teams and projects
  • Specific expertise in creation and management of Amazon cloud contact centers; extensive experience with AWS services deployment using CloudFormation and Terraform; integration of Amazon Lex bots with other AWS services and external systems
  • Willingness to stay updated with the latest AWS services and best practices

Responsibilities

  • Design, implement, and maintain scalable, high-performance AWS infrastructures
  • Lead the development and optimization of cloud-native applications using AWS services
  • Architect and deploy serverless solutions using AWS Lambda and related services
  • Create and manage Amazon Lex chatbots, integrating them with other AWS services
  • Develop and maintain AWS CloudFormation templates and Terraform scripts for infrastructure as code
  • Implement secure and efficient networking solutions using VPC, VPN, and related services
  • Optimize cloud costs and performance using tools like CloudCheckr
  • Create insightful dashboards using Amazon QuickSight for data visualization and reporting
  • Mentor junior team members and contribute to best practices and architectural decisions

Skills

AWS Lex
AWS Lambda
Amazon Connect
AWS CloudFormation
Terraform
Docker
Kubernetes
Python
Node.js
Amazon QuickSight
VPC
IAM
S3
EC2
RDS

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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