Vision Center Manager L3 at Walmart

Harrisonburg, Virginia, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries

Requirements

  • Ability to drive sales through effective merchandise presentation, accurate pricing, proper signing, instock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
  • Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within Company guidelines and standards
  • Expertise in compliance with Company and legal policies, procedures, and regulations, including analyzing reports, implementing asset protection and safety controls, and overseeing safety, operational, and quality assurance reviews
  • Skills in providing supervision and development opportunities for Associates, including hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
  • Capability to provide quality eyewear services, such as consulting with and educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
  • Understanding of upholding the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
  • Ability to build high-performing teams, embrace differences, create a culture of belonging, work collaboratively, build relationships, communicate effectively, attract and retain talent, and act with integrity, ethics, and compliance

Responsibilities

  • Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, instock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
  • Model, enforce, and provide direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure needs, complaints, and issues are resolved within Company guidelines and standards
  • Oversee the implementation of and participate in community outreach programs and encourage Associates to serve as good members of the community
  • Ensure compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, providing direction on Company programs and initiatives, and directing Associates in maintaining confidentiality
  • Provide supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
  • Ensure the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining Optical equipment
  • Uphold the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures, and suggesting resolutions
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, identifying improvement opportunities, demonstrating adaptability, and promoting continuous learning
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where Associates feel seen, supported, and connected, and create opportunities for all Associates to thrive
  • Work collaboratively, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence
  • Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments
  • Maintain and promote the highest standards of integrity, ethics, and compliance, model Walmart values, hold oneself and others accountable, and support goals of becoming a regenerative company through positive impact, creating belonging, eliminating waste, and participating in local giving
  • Act in a selfless manner, consistently humble and self-aware

Skills

Key technologies and capabilities for this role

Merchandise PresentationSales ForecastingInventory ManagementCustomer ServiceTeam SupervisionTraining and MentoringCommunity OutreachAsset ProtectionSafety ComplianceOptical Equipment MaintenancePrescription VerificationFrame Repair

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are required for the Vision Center Manager role?

Key skills include driving sales through merchandise presentation and inventory management, providing customer service and resolving issues, ensuring compliance with policies, supervising and developing associates, and providing quality eyewear services like consulting and verifying prescriptions.

What is the company culture like for this position?

The culture emphasizes building high-performing teams, embracing differences in people, cultures, ideas, and experiences, promoting a belonging mindset, and upholding the Open Door Policy for addressing associate concerns.

What makes a strong candidate for this Vision Center Manager position?

Strong candidates excel in sales driving, customer service, team supervision and development, compliance management, community outreach, and optical services like eyewear consultation and prescription verification.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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