Virtual Training Associate (UK) at Dandy

London, England, United Kingdom

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£32,300 – £38,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Dental, Healthcare, TechnologyIndustries

Requirements

3+ years of experience delivering clinical training in digital dentistry or dental technology, with strong familiarity with intraoral scanning and digital workflows
Skilled at earning confidence from clinicians and staff by connecting clinical value to real-world outcomes
Willingness and enthusiasm to travel up to 80% to deliver in-practice training and support
Located near a major airport or transport hub
Leadership presence: comfortable partnering with senior leaders, clinicians, and staff across roles to influence behavior and drive adoption
In-person agility: comfortable operating independently in the field, adjusting plans in real-time based on practice dynamics and needs
Strong communicator: excellent presentation and facilitation skills, with the ability to adjust tone and approach based on audience (e.g., hygienists or C-suite stakeholders)
Customer-centric mindset: passion for helping practices succeed, with a solutions-oriented approach to onboarding, training, and adoption

Responsibilities

Lead high-touch, in-person trainings to support dentists and staff in adopting intraoral scanning and digital workflows
Coach teams based on live observation, reinforcing best practices and adapting in real time to meet the practice’s goals and maturity level
Take ownership of each practice’s success, driving early case submission by removing blockers, reinforcing clinical urgency, and building confidence during and immediately after training
Partner with clinicians and practice leaders to reinforce scanning habits and support early adoption
Monitor outcomes in the first 30 days and surface targeted coaching opportunities to accelerate success
Share field insights to inform scalable resources, improve onboarding, and strengthen future trainings
Assess readiness across clinical workflows, team structure, and equipment to proactively surface blockers or risks
Coordinate with internal teams to ensure the right resources, messaging, and tools are in place before training day
Customize training strategies based on practice size, complexity, and clinical goals

Skills

Key technologies and capabilities for this role

intraoral scanningdigital workflowsclinical trainingdentistrypractice coachingfield trainingclinical coaching

Questions & Answers

Common questions about this position

What is the salary range for the Virtual Training Associate role?

The salary range is £32.3K - £38K.

Is this role remote or hybrid, and what's the travel requirement?

The role is hybrid and field-based, with up to 80% travel required for in-person trainings at dental practices.

What skills and experience are required for this position?

Candidates need 3+ years of experience delivering clinical training in digital dentistry or dental technology, strong familiarity with intraoral scanning and digital workflows, and skills in earning clinical trust as a clinical advisor.

What is the company culture like at Dandy?

Dandy is transforming the dental industry through technology, innovation, and world-class support, with an ambitious mission to build the operating system for dental offices globally while empowering clinicians and teams.

What makes a strong candidate for this Virtual Training Associate role?

A strong candidate has 3+ years of clinical training experience in digital dentistry, expertise in intraoral scanning and workflows, and the ability to earn clinical trust while coaching teams to drive adoption and success.

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

New York City, New YorkHeadquarters

2020Year Founded

$4.2MTotal Funding

SEEDCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Medical, dental, & vision coverage

Parental planning

Mental health benefits

401(k) plan

PTO

Fitness reimbursements

Risks

Competition from established companies like Align Technology is increasing.

Data privacy concerns are rising with digitalization in the dental industry.

Rising raw material costs could impact Dandy's profit margins.

Differentiation

Dandy offers a unique end-to-end digital dental lab service.

Their Chairside software simplifies the scanning process for dental professionals.

Dandy provides free software, earning revenue from dental prosthetics sales.

Upsides

Growing demand for digital dental solutions aligns with Dandy's offerings.

Personalized dental care trend supports Dandy's customized prosthetics services.

AI integration in dental imaging complements Dandy's digital scanning technology.

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