VIP verslo klientų aptarnavimo specialistas (-ė) Vilniuje at Air Company

Vilnius, Vilnius County, Lithuania

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Business Services, Public SectorIndustries

Requirements

Orientuotas į sprendimus
Gebi valdyti stresines situacijas
Gebi dirbti ir rasti informaciją savarankiškai
Turi gerus darbo kompiuteriu įgūdžius
Turi klientų aptarnavimo ar pardavimų patirties (privalumas bent vienerių metų patirtis klientų aptarnavimo srityje)
Lietuvių ir anglų kalbų įgūdžiai
Pareigingas, atsakingas ir greitai reaguojantis į pokyčius
Orientacija į klientų aptarnavimą ir didelis noras tobulėti siekiant asmeninių ir komandinių tikslų
Geranoriškumas ir noras bendradarbiauti
Žinios apskaitos, juridinių ir techninių sričių (reikalingi įgūdžiai ir kompetencija aptarnauti pagal netipines sutartis)

Responsibilities

Atsakyti į verslo klientų skambučius ir el. laiškus (70% el. laiškai)
Aptarnauti paslaugų užsakymus, sąskaitų išaiškinimą, pagalbą prisijungiant prie savitarnos, mobilios įrangos ir aksesuarų pirkimą
Aptarnauti didžiausias verslo ir valstybinio sektoriaus įmones pagal jų pasirašytas sutartis
Dirbti su priskirtais verslo klientais, pažinti įgaliotus asmenis ir užmegzti santykį
Rūpintis klientų poreikiais ir spręsti problemas laikantis aukšto aptarnavimo standarto
Vykdyti nustatytus komandinius ir asmeninius tikslus
Bendrauti su klientais savarankiškai, bet bendradarbiauti su 9 žmonių komanda
Nuolat tobulėti ir reaguoti į pokyčius

Skills

Customer Service

Phone Support

Email Communication

Account Management

Contract Handling

Billing Resolution

Self-Service Assistance

Accounting Knowledge

Legal Knowledge

Technical Knowledge

Air Company

Transforms CO2 into renewable resources

About Air Company

AIR Company focuses on tackling climate change by converting carbon dioxide (CO2) into renewable resources through its AIRMADE System. This system captures CO2 from the atmosphere and transforms it into useful products, effectively turning a harmful greenhouse gas into a valuable asset. Unlike many competitors, AIR Company specifically targets industries such as aviation, manufacturing, and energy, which are known for high pollution levels, providing them with a sustainable alternative to fossil fuels. The company's goal is to reduce reliance on traditional energy sources and promote sustainable practices across various sectors.

New York City, New YorkHeadquarters

2017Year Founded

$104.6MTotal Funding

SERIES_BCompany Stage

Energy, Social ImpactIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Short-Term Disability Insurance

Long-Term Disability Insurance

Life Insurance

Flexible Paid Time Off

Paid Family Leave

401(k) Retirement Plan

401(k) Company Match

Commuter Benefits

Pet Insurance

Employee Wellness Program

Risks

Increased competition from companies like LanzaTech and Neste in the SAF market.

Potential regulatory challenges as governments develop carbon capture technology standards.

Dependence on airline partnerships, which may not yield expected results.

Differentiation

Air Company uses patented technology to convert CO2 into carbon-negative products.

Their AIRMADE System offers a unique solution to reduce reliance on fossil fuels.

The company has won numerous awards, highlighting its innovative approach to carbon utilization.

Upsides

Recent $69M funding round boosts financial resources for scaling operations and R&D.

Partnership with Air Canada enhances opportunities in sustainable aviation fuel development.

Growing interest in SAF aligns with Air Company's focus on CO2-derived fuels.

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