VIP Consultant at TripArc

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, HospitalityIndustries

Requirements

A minimum of 5 years of experience in corporate travel management
Concierge high touch experience a plus
GDS experience required, preferably in Sabre 360/Native
Well-informed and keeps up to date with all airline rules and regulations, tariffs (both domestic and international), and other industry requirements, applying this knowledge accurately when making travel arrangements
Ability to ticket in both Canada BSP and US ARC a plus
Great attention to detail
Must consistently display an exemplary professional demeanor
Excellent verbal and written communication skills
Demonstrates the ability to liaise with clients and establish positive relationships
Strong organizational, attention to detail and time-management skills to handle multiple requests and tasks at once
A customer-centric approach with a commitment to providing extraordinary service to our clients
Proficiency in using multiple travel booking platform, online reservation systems, and other relevant tools
Experience in a matrix based and collaborative environment
Ability to function in a fast-paced, demanding environment
Experience using Microsoft products such as Excel and SharePoint

Responsibilities

Exceptionally strong team collaboration and communication
Build and maintain exceptional customer relationships
Manage & identify specialization opportunities in air, hospitality and loyalty programs
Arrange routine and complex domestic and international business travel for air, car, hotel, limousine, and rail
Research and resolve all client enquiries
Recommend best air, car, hotel, ground transportation based on customer’s needs
Company & traveler profile creation and upkeep
Proper compliance with information safety & risk management
Relentless in improving the business traveler experience
Key role with ideation & implementation of our product development
Other tasks as requested

Skills

Key technologies and capabilities for this role

GDSSabre 360Canada BSPUS ARCcorporate travel managementtravel booking platformsMicrosoft ExcelSharePointcustomer relationship managementairline regulationsinternational ticketing

Questions & Answers

Common questions about this position

What experience is required for the VIP Consultant role?

A minimum of 5 years of experience in corporate travel management is required, along with GDS experience preferably in Sabre 360/Native, proficiency in travel booking platforms, and knowledge of airline rules, tariffs, and industry requirements.

What is the team culture like at TripArc?

The team culture is versatile, adapting swiftly to industry changes, with each consultant dedicated to an account supported by the team in an energetic, dynamic workplace that thrives on agility, quick decision-making, and a sales and service-driven entrepreneurial mindset.

What are the hours of operation for this position?

The hours of operation are from 8:30am to 8:30pm EST.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for the VIP Consultant position?

Strong candidates have 5+ years in corporate travel management, GDS experience like Sabre, excellent communication and organizational skills, a customer-centric approach, and the ability to thrive in a fast-paced, collaborative environment.

TripArc

Digital platform for luxury travel booking

About TripArc

TripArc operates in the luxury travel market by providing digital platforms that simplify the booking process for travel agencies and tour operators. Its main offerings, ADX and TMT, connect these agencies with a variety of travel services, including flights, cruises, hotels, and tours, while ensuring competitive pricing and exclusive deals. The platforms utilize advanced technology to enhance the user experience, making bookings more efficient. TripArc differentiates itself from competitors by negotiating direct net rate contracts and commissionable rates with travel service providers, allowing it to offer better pricing and additional amenities to its partners. The company's goal is to streamline the luxury travel booking process, unlocking more value for travel brands and their affluent clients.

Toronto, CanadaHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

AI-driven platforms may disrupt traditional booking, affecting TripArc's demand.

Diversity focus in travel industry pressures TripArc to enhance diversity initiatives.

New ventures by former executives pose competitive threats to TripArc's market share.

Differentiation

TripArc offers exclusive deals through its platforms ADX and TMT.

The company negotiates direct net rate contracts for better pricing.

TripArc focuses on high-net-worth clients, enhancing luxury travel experiences.

Upsides

Increased demand for personalized travel boosts TripArc's AI-driven itinerary planning.

'Workcations' trend allows TripArc to target remote workers seeking luxury travel.

Sustainability focus attracts eco-conscious high-net-worth clients to TripArc's platforms.

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