Director of Operations
Offchain LabsSalary not specified
Full Time
Expert & Leadership (9+ years), Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Adaptable to protect core businesses while advancing internal team initiatives and implementing transformational efforts
- Calm demeanor in high-stress situations to maintain professionalism and contribute to a positive workplace culture
- Ability to develop and innovate strategies by assessing systems, processes, capabilities, gaps, industry trends, and best practices
- Skill in developing overall business strategies leveraging relationships with key stakeholders and leading company change efforts
- Expertise in partnering with teams to develop and leverage analytics for operations, focusing on KPIs like UPLH, NPS, operational excellence, cost disciplines, employee turnover, and profit growth
- Capability to define and articulate a multichannel vision, translate it into strategy, assess organizational readiness, develop business cases, and gain cross-functional alignment
- Proficiency in defining and analyzing customer needs, implementing strategic initiatives, enforcing customer service standards, and promoting customer awareness
- Experience in championing transformational change by prioritizing resources, facilitating testing, providing ROI justifications, forecasting sales/profit, and adjusting strategies
- Ability to partner with cross-functional leaders for successful launch of programs through clear communications, status updates, issue resolution, and contingency plans
- Skill in initiating, building, and leveraging networks and business plans aligned with company interests, promoting Walmart's image, and enhancing community relations
Responsibilities
- Oversee development of associate partners and tools to enhance operational excellence as primary point of contact for Walmart field operations
- Prioritize transformative and acceleration initiatives, collaborating with finance, HR, supply chain to drive operational KPIs and results
- Work closely with Field SVPs and BU Presidents to optimize collaboration between Strategy, Support, Store Fulfillment, and field activities
- Support the EVP of Stores in making Walmart US the best place to work and shop, enhancing productivity
- Develop and innovate Walmart Strategy Support and multichannel strategy for competitive advantage and differentiation
- Develop overall business strategy for Strategy Support and Store Fulfillment to support corporate goals, sales, market share, associate retention, and market growth
- Partner with key teams to develop analytics for operations insights guiding KPI strategies
- Define and articulate multichannel vision and translate into actionable strategies and decisions on tools/approaches
- Define/analyze customer needs, implement/evaluate initiatives to align Walmart and customer goals, enforce service standards, promote products/services
- Champion transformational change through prioritization, testing, ROI justifications, forecasting, platform investments, strategy adjustments, and feedback to leaders
- Partner with cross-functional leaders to launch multichannel programs via communications, updates, issue resolution, and contingency plans
- Initiate, build, and leverage networks and business plans to align with company interests, promote image, and enhance community relations
Skills
Operations Management
Strategy Development
Stakeholder Management
Change Management
Business Analysis
Process Optimization
Multichannel Strategy
KPIs
Supply Chain
Team Leadership
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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