Vice President, Senior Experience Manager at BlackRock

Budapest, Budapest, Hungary

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Asset ManagementIndustries

Requirements

Several years’ experience overseeing experiences for awesome digital products and propositions, ensuring experience is delightful for clients throughout the product lifecycle
Excellent written and verbal communication skills with ability to build excitement and consensus among the core team, our partner groups and executive management
Ability to take complex customer and business problems, break them down in a clear, structured way and build novel, creative solutions that solve business and client needs
Experience with using agile to build a transparent, inclusive and focused environment for teams to deliver their best work
Proven track record driving an initiative to completion, making informed trade-offs as new information emerges and sweating the last 5% of the details that make a product our users love and our team is proud of
Supremely organized and able to prioritize your time to have the greatest impact on the team and on our initiatives
Skilled at working effectively with cross functional teams in a matrix organization
Flexible, collaborative, empathetic leader who doesn’t mind getting hands on when required to help the team
Curiosity for our business, clients and mission

Responsibilities

Lead a web content operating model to activate marketing priorities and global firm activities across the EMEA web ecosystem
Support the migration to a new content management system, ensuring continuity, adoption, and improved processes, with a view to drive long term transformation
Manage overall site health including but not limited to user journeys, content & pages for consistency and broken links
Partner with Marketing teams to create, translate, scale and maintain digital experiences across websites
Coordinate with global publishing group to ensure smooth operational model, high publishing standards and that issues are being raised and resolved on the site
Oversee strategic topics such as accessibility, SEO and page performance and coordinate with relevant teams to ensure we are performant, compliant and meeting the highest standards
Ensure urgent updates are made to site in fast market moments e.g. Geopolitical crises
Deliver site analytics at a regional and country level, highlighting key performance indicators (KPIs) and user insights in alignment with the Marketing and Media Functions (MMF)

Skills

Key technologies and capabilities for this role

Web Content ManagementCMS MigrationUser Journey OptimizationDigital Experience DesignMarketing OperationsSite Health ManagementDigital Transformation

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What are the essential skills for the Senior Experience Manager role?

Candidates need several years’ experience overseeing experiences for digital products and propositions, ensuring delightful client experiences throughout the product lifecycle, along with excellent written communication skills.

What is the company culture like at BlackRock?

BlackRock is dedicated to creating an environment where colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities to help them thrive.

What does the reporting structure look like for this position?

The Senior Experience Manager will report to the Head of EMEA Digital.

BlackRock

About BlackRock

New York City, New YorkHeadquarters

1988Year Founded

$78,647.7MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

Benefits

Health Insurance

Unlimited Paid Time Off

Mental Health Support

Wellness Program

401(k) Retirement Plan

Risks

FDIC scrutiny could lead to regulatory challenges for BlackRock.

Workforce reduction may indicate internal financial pressures or strategic shifts.

Involvement in Yangzijiang Shipbuilding exposes BlackRock to geopolitical risks.

Differentiation

BlackRock's Bitcoin ETF, IBIT, reached over $50 billion in assets quickly.

The firm is developing a layer-2 tokenized real-world asset platform on Ethereum.

BlackRock's partnership with Frax Finance enhances its stablecoin market presence.

Upsides

IBIT's success attracts a broader range of cryptocurrency investors.

The Ethereum platform positions BlackRock as a leader in blockchain financial services.

Partnership with Frax Finance enhances digital finance offerings and compliance.

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