Vice President, Loyalty & Omnichannel Marketing at Brixmor Property Group

Indianapolis, Indiana, United States

Brixmor Property Group Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Real EstateIndustries

Requirements

  • Bachelor’s degree required
  • 10+ years in loyalty marketing, digital strategy and ecommerce
  • Familiarity with retailer affiliate marketing and card-linked offers a plus
  • Proven success in developing and scaling loyalty programs and omnichannel initiatives for high profile brands
  • Strong strategic, analytical, and project management skills
  • Tech-savvy with experience in digital platforms, data & analytics, CRM, and affiliate marketing
  • Excellent communication and stakeholder management abilities
  • Customer-first mindset and passion for delivering exceptional experiences
  • Ability to travel 25-50% of time depending on home location

Responsibilities

  • Evolve and build upon the Simon+ and Simon Search value propositions, features, and user experience. Continuously enhance the Simon+ program by introducing innovative engagement mechanics—including gamified experiences, tiered rewards, and new ways to surprise and delight members
  • Develop and oversee the implementation of a comprehensive marketing plan to support Simon+ and Simon Search growth and engagement objectives. Establish audience segmentation, lead the development of promotional and channel specific engagement strategies for both national and local level execution, and plan the owned, earned and paid media approach for both initiatives. Ensure alignment across digital and physical channels, including value proposition(s), promotions, and customer touchpoints
  • Partner with cross functional stakeholders, both internal and external, to execute all aspects of the marketing plan, including creative briefing, digital content, CRM, media planning, field implementation guides, etc
  • Oversee Simon+ day-to-day operations which include rewards, offers and cash back content, card linking, retailer MIDs, member services and vendor management, as applicable. Maintain program documentation and resolve operational issues swiftly
  • Collaborate with Simon Retailer Marketing to recruit and manage retailer participation. Identify and oversee other partner relationships to enhance program value
  • Collaborate with Simon Digital Development and Operations on platform roadmaps, backlogs, feature deployments, incremental enhancements and issue resolutions
  • Leverage data insights to drive member acquisition, engagement and optimize both program and campaign performance. Champion a culture of experimentation by designing and executing A/B tests and pilot initiatives, using results to inform ongoing program and campaign improvements
  • Lead collaboration between the Simon and ShopSimon.com teams on all Loyalty and Omnichannel initiatives

Skills

Loyalty Programs
Omnichannel Marketing
Digital Marketing
Gamification
Audience Segmentation
Media Planning
Marketing Strategy
User Experience Design
Cross-functional Collaboration
E-commerce Integration
Rewards Programs
Promotional Strategies

Brixmor Property Group

Owns and operates retail shopping centers

About Brixmor Property Group

Brixmor Property Group owns and operates around 360 retail centers in the United States, serving as important locations where retailers and communities interact. Their properties range from large shopping centers to smaller spaces available for lease or sale. The company focuses on sustainable growth by revitalizing underused assets and collaborating with businesses to create lively retail environments. Brixmor's revenue comes mainly from leasing spaces to a variety of tenants, including national retailers, local businesses, and seasonal pop-up shops. They offer flexible leasing options and prime locations to attract a diverse clientele. Brixmor stands out from competitors through its commitment to community engagement and sustainable practices, ensuring that its properties remain appealing and beneficial to both tenants and local communities.

New York City, New YorkHeadquarters
1985Year Founded
$400MTotal Funding
IPOCompany Stage
Real EstateIndustries
201-500Employees

Benefits

Paid parental leave
Medical/Rx/Vision coverage
Dental
Flexible spending accounts
401(k)
Life insurance
Service days
Education assistance

Risks

Rising interest rates could impact Brixmor's financing for acquisitions and redevelopment.
E-commerce growth may reduce foot traffic to Brixmor's physical shopping centers.
Potential tenant bankruptcies could increase vacancy rates and reduce rental income.

Differentiation

Brixmor focuses on grocery-anchored centers, ensuring stable foot traffic and revenue.
The company partners with entrepreneurs to revitalize underused assets, enhancing community value.
Brixmor offers flexible leasing options, attracting diverse tenants including pop-up shops.

Upsides

Moody's upgraded Brixmor's credit rating to 'Baa2', reflecting strong operating results.
Record occupancy rates and lease retention indicate robust demand for Brixmor's properties.
Brixmor's focus on sustainability aligns with increasing tenant and investor preferences.

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