Vendor Strategist - BPO
Mercury- Full Time
- Junior (1 to 2 years)
Candidates should possess a minimum of 8 years of diverse experience in scalable operations, ideally with experience in managing external (3rd party vendor partners) stakeholders, and experience in operations, sales, or service within a fast-paced, high-ambiguity environment. Strong communication and cross-functional skills are required, along with the ability to shift priorities quickly while maintaining organization and control, and strong analytical skills with a data-oriented, metrics-driven approach.
The Vendor Manager will scale Whatnot’s outsourcing footprint to exceed customer expectations, drive excellent performance and continuous improvement within partner sites, lead strategic sourcing processes, communicate the progress of monthly/quarterly initiatives to internal and external partners, effectively work cross-functionally with a broad range of stakeholders, and drive process improvements & cost optimizations.
Online marketplace for authentic collectibles
Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.