Vendor Manager at Onbe

Buffalo Grove, Illinois, United States

Onbe Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, PaymentsIndustries

Requirements

  • Minimum of 4 years of professional experience in vendor management, relationship management, strategic sourcing, or a related operational role, preferably within the financial services or FinTech industry
  • Bachelor's Degree (4-year degree) in Business, Finance, Supply Chain Management, or a related field
  • Proven track record of managing complex vendor relationships and negotiating operational terms
  • Strong analytical and financial modeling skills with a clear ability to identify, analyze, and execute on cost-saving opportunities
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and manage expectations at all organizational levels
  • Demonstrated experience managing vendors critical to core banking or payment operations (e.g., networks, fraud, card production)
  • Attributes: Detail-oriented, highly organized, proactive, and a strategic problem-solver

Responsibilities

  • Serve as the primary operational liaison for a diverse portfolio of vendors, including Payment Networks (e.g., Visa, Mastercard), ATM Logistics, Embossing and Card Personalization Services, Fraud Prevention and Monitoring Providers, and Wire Transfer and Send to Debit Platforms
  • Manage the full vendor lifecycle from contract execution and onboarding through performance monitoring and off-boarding
  • Establish, track, and report on key performance indicators (KPIs) and service level agreements (SLAs) for all assigned vendors
  • Lead regular business reviews (QBRs) with vendors to assess performance, review roadmaps, resolve operational issues, and ensure strategic alignment
  • Act as the point of escalation for significant vendor-related operational incidents, ensuring timely resolution and root cause analysis
  • Conduct continuous, in-depth analysis of vendor costs and contractor spend across all operational areas
  • Proactively identify and develop strategies for cost-saving measures, process efficiencies, and potential contract restructuring
  • Partner with Procurement and Finance teams to benchmark vendor pricing and manage budget adherence
  • Analyze vendor invoices for accuracy and adherence to contractual terms, challenging discrepancies as needed
  • Provide financial insights and recommendations to senior management regarding vendor expenditure and contract value

Skills

Vendor Management
Contract Negotiation
KPI Tracking
SLA Management
Quarterly Business Reviews
Cost Analysis
Budget Management
Procurement
Root Cause Analysis
Performance Monitoring
Invoice Analysis
Payment Networks
Fraud Prevention

Onbe

Digital payment solutions for businesses

About Onbe

Onbe specializes in digital payment solutions that enhance the payment experience beyond traditional currency transactions. The company provides a variety of customizable and secure payment options for businesses across multiple industries, including automotive, biotech, and telecom. Onbe's primary focus is on corporate disbursement solutions, which help companies efficiently and securely distribute funds to their recipients. Unlike many competitors, Onbe tailors its services to meet the specific needs of different sectors, allowing clients to create engaging payment experiences that drive growth and address market challenges. The goal of Onbe is to be a preferred payments partner, delivering value that extends beyond mere transactions and improving the overall experience for both businesses and their customers.

Buffalo Grove, IllinoisHeadquarters
1996Year Founded
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Wellness Program
401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Parental Leave

Risks

Emerging fintech startups increase competition in digital payments.
Regulatory risks in niche markets like recycling may impact operations.
Reliance on partnerships could pose challenges if partners face difficulties.

Differentiation

Onbe offers customizable digital payment solutions across diverse industries.
The platform enables instant digital disbursements, enhancing recipient satisfaction.
Onbe's partnerships expand its reach in niche markets like recycling and restaurant tips.

Upsides

Growing demand for digital payments boosts Onbe's market potential.
Partnerships with industry leaders enhance Onbe's service offerings.
Onbe's focus on instant payouts aligns with consumer preferences for speed and convenience.

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