Vendor Manager at Onbe

Buffalo Grove, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Minimum of 4 years of professional experience in vendor management, relationship management, strategic sourcing, or a related operational role, preferably within the financial services or FinTech industry
Bachelor's Degree (4-year degree) in Business, Finance, Supply Chain Management, or a related field
Proven track record of managing complex vendor relationships and negotiating operational terms
Strong analytical and financial modeling skills with a clear ability to identify, analyze, and execute on cost-saving opportunities
Excellent communication, presentation, and interpersonal skills, with the ability to influence and manage expectations at all organizational levels
Demonstrated experience managing vendors critical to core banking or payment operations (e.g., networks, fraud, card production)
Attributes: Detail-oriented, highly organized, proactive, and a strategic problem-solver

Responsibilities

Serve as the primary operational liaison for a diverse portfolio of vendors, including Payment Networks (e.g., Visa, Mastercard), ATM Logistics, Embossing and Card Personalization Services, Fraud Prevention and Monitoring Providers, and Wire Transfer and Send to Debit Platforms
Manage the full vendor lifecycle from contract execution and onboarding through performance monitoring and off-boarding
Establish, track, and report on key performance indicators (KPIs) and service level agreements (SLAs) for all assigned vendors
Lead regular business reviews (QBRs) with vendors to assess performance, review roadmaps, resolve operational issues, and ensure strategic alignment
Act as the point of escalation for significant vendor-related operational incidents, ensuring timely resolution and root cause analysis
Conduct continuous, in-depth analysis of vendor costs and contractor spend across all operational areas
Proactively identify and develop strategies for cost-saving measures, process efficiencies, and potential contract restructuring
Partner with Procurement and Finance teams to benchmark vendor pricing and manage budget adherence
Analyze vendor invoices for accuracy and adherence to contractual terms, challenging discrepancies as needed
Provide financial insights and recommendations to senior management regarding vendor expenditure and contract value

Skills

Key technologies and capabilities for this role

Vendor ManagementContract NegotiationKPI TrackingSLA ManagementQuarterly Business ReviewsCost AnalysisBudget ManagementProcurementRoot Cause AnalysisPerformance MonitoringInvoice AnalysisPayment NetworksFraud Prevention

Questions & Answers

Common questions about this position

What experience is required for the Vendor Manager role?

Minimum of 4 years of professional experience in vendor management, relationship management, strategic sourcing, or a related operational role is required, preferably within the financial services or FinTech industry. A Bachelor's Degree in Business, Finance, Supply Chain Management, or a related field is also needed.

What key skills are needed for this position?

Candidates need a proven track record of managing complex vendor relationships and negotiating operational terms, strong analytical and financial modeling skills for cost-saving opportunities, and excellent communication, presentation, and interpersonal skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this Vendor Manager position remote or office-based?

This information is not specified in the job description.

What makes a strong candidate for the Vendor Manager role at Onbe?

A strong candidate has 4+ years in vendor management preferably in FinTech or financial services, a relevant Bachelor's degree, experience managing complex vendor relationships like payment networks, and strong analytical skills for cost optimization.

Onbe

Digital payment solutions for businesses

About Onbe

Onbe specializes in digital payment solutions that enhance the payment experience beyond traditional currency transactions. The company provides a variety of customizable and secure payment options for businesses across multiple industries, including automotive, biotech, and telecom. Onbe's primary focus is on corporate disbursement solutions, which help companies efficiently and securely distribute funds to their recipients. Unlike many competitors, Onbe tailors its services to meet the specific needs of different sectors, allowing clients to create engaging payment experiences that drive growth and address market challenges. The goal of Onbe is to be a preferred payments partner, delivering value that extends beyond mere transactions and improving the overall experience for both businesses and their customers.

Buffalo Grove, IllinoisHeadquarters

1996Year Founded

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Wellness Program

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Risks

Emerging fintech startups increase competition in digital payments.

Regulatory risks in niche markets like recycling may impact operations.

Reliance on partnerships could pose challenges if partners face difficulties.

Differentiation

Onbe offers customizable digital payment solutions across diverse industries.

The platform enables instant digital disbursements, enhancing recipient satisfaction.

Onbe's partnerships expand its reach in niche markets like recycling and restaurant tips.

Upsides

Growing demand for digital payments boosts Onbe's market potential.

Partnerships with industry leaders enhance Onbe's service offerings.

Onbe's focus on instant payouts aligns with consumer preferences for speed and convenience.

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