Vendor Management Program Manager - IT and Managed Services at Medtronic

Mounds View, Minnesota, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, TechnologyIndustries

Requirements

Work onsite 4 days a week at the Medtronic facility in Mounds View, Minnesota
Ability to travel domestically 5-10% to enhance collaboration and ensure project completion
Experience managing large Managed Service Provider (MSP) and Business Process Outsourcing (BPO) firms, including contracts, supplier relationships, SLAs, KPIs, and deliverables
Skills in building internal and external relationships
Ability to work collaboratively with VMO team, internal customers, and IT services suppliers

Responsibilities

Ensure operational excellence and continuous improvement from Medtronic’s third-party technology service providers
Manage daily interactions with large MSP and BPO firms to optimize performance and value creation
Manage contracts and supplier relationships for a subset of Global IT’s Top 50 strategic IT services suppliers
Work with the Senior Director and other Program Managers to execute the VMO strategy for Global IT’s services suppliers
Deliver against annual cost and quality goals, holding vendors accountable for contractual performance while maintaining positive relationships
Collaborate with the VMO team, internal customers, and IT services suppliers to match requirements to capabilities and set proper expectations
Support the global workforce strategy leveraging third-party partners for recurring “run” functions (MSP-based) and variable “plan” and “build” requirements (SOW-based)

Skills

Vendor Management

Contract Management

SLA Management

KPI Management

Supplier Relationship Management

IT Services

Managed Services

Business Process Outsourcing

Program Management

Governance

Strategic Sourcing

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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