UX Designer III (Operations) at National Information Solutions Cooperative (NISC)

Lake Saint Louis, Missouri, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, TelecommunicationsIndustries

Requirements

5+ years of professional experience in UX design, with an emphasis on complex product design
Strong proficiency in design tools (Axure, Figma, Adobe XD, etc.)
Solid background in user research, usability testing, and analysis
Ability to organize content effectively for intuitive navigation and usability
Strong presentation and storytelling skills to communicate design rationale
Understanding of iterative design and Agile development practices
Working knowledge of HTML, CSS, JavaScript, with ability to partner effectively with developers
Strong knowledge of accessibility best practices (WCAG compliance)
Skilled in facilitating design critiques and heuristic reviews
Ability to manage multiple projects in a fast-paced, collaborative environment
Ability to travel up to 25% as needed to meet project goals
Bachelor’s degree in UX Design, Human-Computer Interaction, Web Development, or related field (or equivalent practical experience) – preferred
Hybrid work schedule: Minimum 3 days per week in Lake Saint Louis, MO office (Tuesday, Wednesday, Thursday required); ability to work up to 5 days as needed

Responsibilities

Own UX design for complex product areas, solving advanced user experience challenges with minimal oversight
Conduct user research, usability testing, and surveys; translate findings into clear design improvements
Define user flows, interaction models, and information architecture; create high-fidelity prototypes
Collaborate with cross-functional teams to ensure UX vision and product strategy are aligned
Lead and participate in design critiques, offering constructive feedback and incorporating feedback from others
Contribute to and refine the design system to ensure product consistency and scalability
Advocate for user-centered design principles
Provide informal mentorship and feedback to junior designers
Commitment to NISC’s Statement of Shared Values
Other duties as assigned

Skills

UX Design

User Research

Usability Testing

User Flows

Interaction Models

Information Architecture

High-Fidelity Prototyping

Design Systems

National Information Solutions Cooperative (NISC)

Software solutions for broadband and utilities

About National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC) provides software solutions for the broadband and utility industries, helping clients like electric cooperatives and telecommunications companies improve customer engagement and service efficiency. Their products include tools for capital credit management, consumer analytics, and service provisioning, which assist clients in managing operations and providing detailed energy usage data to customers. NISC operates on a subscription-based model, offering ongoing support and updates, which ensures a steady revenue stream. The company's goal is to maximize client return on investment through exceptional customer support and tailored software solutions.

Lake Saint Louis, MissouriHeadquarters

2000Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees