UX Content Designer at Expedia

London, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Data Technology, Healthcare, AutomotiveIndustries

Requirements

University graduate, or equivalent qualifications or experience
Experience in UX content design, editorial UX, or similar, ideally in a tech environment
A portfolio that shows your range across digital products and services
Strong writing, editing, and proofreading skills
Familiarity with tools like Figma, Lucid, Confluence, and Jira
A user-first mindset and experience with inclusive, accessible content
Confident presenting to stakeholders
Experience distilling complex ideas into clear, helpful content
Desirable
Experience working in Agile teams
Knowledge of accessibility standards and inclusive design
Experience adapting content for global audiences
Familiarity with enterprise software or data platforms

Responsibilities

Design and deliver content across multiple touchpoints: Product UI, Help and support docs, Emails and in-product messaging, E-learning and onboarding content, Internal and customer-facing comms
Collaborate with UX designers, product managers, developers, and SMEs to align content with user needs and business goals
Champion plain language, accessibility, and inclusive design
Conduct content audits and use data to iterate and improve
Maintain and evolve content guidelines and tone of voice
Put fair customer treatment at the heart of everything you do

Skills

UX Content Design

Content Strategy

Plain Language

Accessibility

Inclusive Design

Content Audit

Tone of Voice

Product UI

Onboarding

E-learning

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

Land your dream remote job 3x faster with AI

Try Jobo Free