CVS Health

Utilization Management Nurse Consultant – Behavioral Health (Remote)

Phoenix, Arizona, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

Candidates must possess an active, unrestricted RN license with multistate/compact licensure privileges, and be able to obtain licensure in non-compact states as needed. A minimum of 5 years of relevant nursing experience is required, with at least 3 years of clinical experience specifically in Behavioral Health and/or Substance Abuse, including experience in acute care, residential treatment centers, partial hospitalization, and intensive outpatient programs. A minimum of 1 year of Utilization Management experience in concurrent review or prior authorization is also necessary. Strong decision-making skills and clinical judgment in independent scenarios, along with proficiency with phone systems, clinical documentation tools, and navigating multiple digital platforms, are essential. An Associate's degree in nursing (RN) is required, with a BSN being preferred. Candidates must also commit to attending a mandatory 3-week training with 100% participation.

Responsibilities

The Utilization Management Nurse Consultant will apply critical thinking and evidence-based clinical criteria specific to Behavioral Health and Substance Abuse to evaluate inpatient and outpatient services requiring precertification. They will conduct clinical reviews via phone and electronic documentation, collaborating with healthcare providers to gather necessary information and using established guidelines to authorize services or escalate to Medical Directors as needed. Responsibilities also include navigating multiple computer systems efficiently while maintaining accurate documentation, performing sedentary work that primarily involves extended periods of sitting, and utilizing strong organizational, multitasking, and prioritization skills to thrive in a fast-paced, high-volume environment. Flexibility to provide coverage for other Utilization Management (UM) nurses and participate in occasional on-call rotations, including some weekends and holidays, is also required.

Skills

Utilization Management
Behavioral Health
Substance Abuse
Clinical Review
Evidence-based clinical criteria
Precertification
Medical Management
Critical Thinking
Collaboration
Prioritization
Multitasking
Organizational Skills

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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