Principal Infrastructure Performance Engineer at Upgrade

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Credit, Mobile Banking, Payment ProductsIndustries

Requirements

Candidates should have 8+ years of relevant production-level experience, including experience with VictoriaMetrics, Sumologic, tracing tools like OpenTelemetry or Honeycomb, and profiling tools like Pyroscope. A strong understanding of cloud monitoring, logging, and cost management tools is essential, along with programming/scripting knowledge in Go, Java, or Python and JVM concepts. In-depth knowledge of AWS services and hands-on experience with AWS provisioning using Terraform are required, as is experience with containerized applications and Kubernetes/EKS, including Helm chart maintenance. Familiarity with microservices architecture, debugging techniques, systems and networking, automated build pipelines, CI/CD, and running Linux in production is also necessary. The ability to operate in an agile, entrepreneurial start-up environment is a key requirement.

Responsibilities

The Principal Infrastructure Performance Engineer will build a resilient, secure, and efficient cloud-based observability platform. Responsibilities include monitoring and troubleshooting platform issues, finding solutions to reduce known issues, and scaling the observability infrastructure to meet increasing demand. The role also involves developing and improving operational practices and procedures, such as creating custom Prometheus exporters in Go for database monitoring, developing Grafana dashboards and alerts, and deploying MCP servers to integrate the observability stack with LLM tools.

Skills

Cloud Observability

Platform Monitoring

Troubleshooting

Infrastructure Scaling

Operational Practices

Prometheus

Grafana

LLM Integration

Upgrade

Provides loans, credit cards, and rewards

About Upgrade

Upgrade offers personal loans, credit cards, and rewards checking accounts to help individuals manage their finances. Their personal loans allow borrowing up to $50,000 with fixed rates and no prepayment penalties, while the Upgrade Card provides cash back rewards on various spending categories. What makes Upgrade different is its focus on affordability and user-friendly features, attracting customers looking for flexible credit solutions. The company's goal is to promote responsible financial behavior and long-term financial health through accessible credit options.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$532.1MTotal Funding

SERIES_FCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees