Ability to carry out job functions and responsibilities as assigned
Support for club policies, procedures, and compliance
Commitment to flawless execution and accountability
Acts with honesty and integrity, leading with the member in mind
Ensures a safe and positive environment
Embraces inclusion and diversity through collaboration and respect
Works as a team to achieve goals
Moves with speed and agility
Innovates and adapts
Maintains a friendly and positive attitude
Understanding of how to access and read production and/or financial performance reporting for the department
Ability to deliver service excellence, resolve and deescalate member concerns, and commit to GOLD Member Standards (Greet, Anticipate, Appreciate)
Responsibilities
Perform general maintenance and cleaning duties
Maintain high standards of safety and sanitation for members and team members
Gather and return carts/flatbeds from the parking lot to the club entrance
Maintain the cleanliness of all areas of the club, including sales floor, offices, restrooms, outdoor grounds, and parking lot
Remove trash or debris from the parking lot, cart corrals, and exterior of the club
Ensure carts are well-stocked at the club entrance
Verify that all carts are in working order and clean; remove unsuitable carts
Provide members with prompt and courteous service and assistance
Work as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out)