Quantum Benchmarking Initiative Researcher
Technergetics$75,000 - $150,000/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, TechnologyIndustries
Requirements
- Proficiency in the Quantum Metric platform to build out individual digital properties, including workspaces with optimal segmentation, navigation, dashboards, and alerts
- Ability to uphold values of passion, persistence, and integrity
- Unique perspective and diverse experience valued (no expectation to meet every qualification)
Responsibilities
- Drive successful onboardings by owning the initial phase of onboarding digital properties for new and existing customers, ensuring long-term success and rapid time to value
- Implement optimal subscription configurations, including standardized best practices for workspace design, roles and permissions, navigation, dashboards, interactions projects, alerts, and reports, tailored to industry-specific needs
- Provide early, actionable, data-driven insights post-deployment to demonstrate tangible business value
- Track and monitor onboarding progress, managing all tasks through GuideCX to drive accountability, visibility, and achievement of internal goals from production deployment to first insight delivery
- Ensure quality and best practice alignment by validating industry events, auditing proof of concept configurations, and partnering with Implementation Engineers to remediate gaps
- Innovate and enhance onboarding processes by proactively improving content, tools, and team processes, contributing new approaches to leverage Quantum Metric technology
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this role remote?
Yes, this is a full-time remote position as Quantum Metric is a remote-first company.
What does the company culture look like at Quantum Metric?
Quantum Metric prioritizes happy people with a diverse and inclusive culture, offering coaching, training programs, regular company-wide events, seasonal challenges, local outings, and Employee Resource Groups for various backgrounds and experiences.
What skills are required for the User Experience Consultant role?
Proficiency in the Quantum Metric platform is required to build out digital properties, including workspaces with optimal segmentation, navigation, dashboards, and alerts.
What are the main responsibilities of this position?
The role involves driving successful onboardings by owning the initial phase for new and existing customers, implementing optimal subscription configurations with standardized best practices for workspace design, and contributing to platform experience initiatives like vertical audits.
What makes a strong candidate for this role?
Quantum Metric values unique perspectives and the ability to uphold values of passion, persistence, and integrity over meeting every qualification, along with experience that supports platform configuration and onboarding.
Quantum Metric
Continuous product design and customer insights platform
About Quantum Metric
Quantum Metric focuses on Continuous Product Design, which helps organizations understand and prioritize the needs of their customers. The platform gathers insights from a significant portion of internet users, allowing businesses in sectors like retail, travel, financial services, and telecommunications to make informed decisions. By promoting a customer-centric approach, Quantum Metric enables teams to quickly align on what customers want and discover valuable opportunities for improvement. Unlike many competitors, Quantum Metric emphasizes real-time insights and collaboration between business and technology teams. The company's goal is to enhance customer experiences and drive value for its clients through a subscription-based model.
Colorado Springs, ColoradoHeadquarters
2015Year Founded
$221.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Consumer SoftwareIndustries
201-500Employees
Benefits
Flexible work environment
PTO plan
Health insurance
WFH + Internet Stipend
Growth opportunities
Equity + 401(k) matching
Risks
Market saturation from AI-driven analytics platforms could reduce differentiation.
Flexible payment options may shift focus from Quantum Metric's core services.
Competitive pressure from Alibaba and E-Mart partnership may impact retail clients.
Differentiation
Quantum Metric is a pioneer in Continuous Product Design, focusing on customer needs.
Felix AI offers real-time session summarization, enhancing digital customer experience.
Quantum Metric captures insights from 29% of the world's internet users.
Upsides
Increased focus on AI-driven analytics tools enhances customer experience.
Quantum Metric's new product suite improves digital decision-making.
Growing online shopping trends boost demand for digital platforms.
Related Jobs
RemoteRemoteSenior User Experience Researcher
IlluminaSalary not specified
RemoteConfiguration Specialist - Plan & Benefits Configuration
Centivo$80,000 - $90,000/year
- Full Time
- Expert & Leadership (9+ years)
RemoteCustomer Onboarding Consultant
Fieldguide$100,000 - $135,000/year
- Full Time
- Mid-level (3 to 4 years)
RemoteSenior Staff Product Designer - Platform
CoinbaseSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteImplementation Consultant- PPE Configuration Specialist
PollySalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteVP, Digital Experience (Remote)
CrowdstrikeSalary not specified