Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, pricing, signing, instock/inventory levels, budgeting, forecasting, and assessing economic trends/community needs
- Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines
- Capability to oversee community outreach programs and encourage Associates to serve as good community members
- Expertise in ensuring compliance with company/legal policies, procedures, and regulations, including analyzing reports, asset protection, safety controls, and quality assurance
- Skills in providing supervision and development for Associates, including hiring, training, mentoring, assigning duties, recognition, and promoting a belonging mindset
- Proficiency in providing quality eyewear services: consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
- Upholding the company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
- Building high-performing teams, embracing differences, creating a culture of belonging, working collaboratively, communicating effectively, attracting/retaining talent, and acting with integrity/ethics
Responsibilities
- Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate/competitive pricing, proper signing, instock/inventory levels, budgeting, forecasting sales, and assessing economic trends/community needs
- Model, enforce, and provide direction/guidance to Associates on Customer/Member service to resolve needs, complaints, and issues within company standards
- Oversee implementation of and participate in community outreach programs, encouraging Associates' community involvement
- Ensure compliance with company/legal policies by analyzing reports, implementing/monitoring asset protection/safety controls, overseeing reviews, developing action plans, providing direction on programs/initiatives, and directing Associates on confidentiality
- Provide supervision/development for Vision Center Associates: hiring, training, mentoring, assigning duties, recognition, and promoting belonging mindset
- Ensure quality eyewear provision by consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
- Uphold Open Door Policy: meet with Associates, listen to concerns, research issues, review policies/procedures, suggest resolutions
- Coordinate/complete/oversee job-related activities: develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote continuous learning
- Ensure compliance with company policies/procedures, support mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, work collaboratively, communicate impactfully, attract/retain/develop talent, maintain/promote integrity/ethics/compliance, model Walmart values, support regenerative goals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location for this Vision Center Manager role?
This information is not specified in the job description.
What key skills are needed for the Vision Center Manager position?
Key skills include driving sales through merchandise presentation and inventory management, providing customer service and resolving issues, ensuring compliance with policies, and optical expertise like consulting on eyewear, verifying prescriptions, and equipment maintenance.
What is the company culture like for this role at Walmart?
The culture emphasizes building high-performing teams, embracing differences in people, cultures, and ideas, promoting a belonging mindset, and upholding the Open Door Policy for addressing associate concerns.
What makes a strong candidate for the Vision Center Manager role?
Strong candidates have experience in sales driving, customer service resolution, team supervision and development including hiring and mentoring, compliance with policies, and optical services like eyewear consultation and prescription verification.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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