(USA) Tire & Battery Technician - Automotive at Walmart

Nicholasville, Kentucky, United States

Walmart Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Automotive, RetailIndustries

Requirements

  • Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
  • Knowledge of Point of Sale systems, phone and in-person selling techniques
  • Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
  • Ability to operate cash registers, process transactions, track and monitor returns and special orders
  • Ability to maintain accurate inventory, audit safety and compliance standards, complete paperwork, logs, and documentation
  • Ability to communicate equipment, tools, and supplies needs, report complaints, safety hazards, and problems
  • Ability to identify member needs, assist with purchasing decisions, and resolve issues and concerns
  • Interpersonal skills for collaborating, mentoring, educating associates, and providing customer service
  • Ability to adapt to new tools, encourage others to use them, and develop influencing skills
  • Commitment to company policies, procedures, standards of ethics and integrity, Open Door Policy
  • Ability to prioritize work assignments, collaborate with managers, coworkers, customers, and partners, identify deadlines, communicate progress, and adapt to change

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, mentor new technicians, and develop interpersonal skills for safe and efficient customer service
  • Demonstrate expertise in safety protocols, tire/battery guidelines, service standards, equipment, TPMS, product specs, seasonality, POS systems, and selling techniques
  • Leverage digital tools to plan and drive sales, improve service experience, elevate associate engagement, make immediate business decisions on services, safety, products, and training
  • Communicate needs for equipment, tools, and supplies to TBC Lead; track/monitor returns and special orders; operate cash registers; process transactions; maintain physical area, inventory, safety, and compliance; report complaints, hazards, and issues; complete documentation; ensure proper packaging, labeling, and storage; assist members with purchases and resolve concerns
  • Act as a brand advocate, value member experience, model high-quality service, inspire team-oriented work, understand roadblocks, and assist in training
  • Comply with company policies, procedures, ethics, and integrity standards; implement action plans; use Open Door Policy in business processes
  • Complete work assignments and priorities using policies, data, and resources; collaborate with stakeholders; identify priorities and deadlines; carry out tasks; communicate progress; recommend improvements; adapt to change and feedback
  • Embrace differences, create inclusive culture, support associates, build team relationships, communicate positively, mentor and recognize others
  • Maintain highest standards of integrity, ethics, compliance; model Walmart values; hold self and others accountable; act humbly, honestly, and transparently
  • Deliver results while putting customers and members first

Skills

Tire Service
Battery Service
TPMS
Point of Sale Systems
Customer Service
Safety Protocols
Inventory Management
Handheld Technology
Cash Register Operation

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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