Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform
- Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
- Attracts and retains the best talent, empowers and develops talent, recognizes others' contributions and accomplishments
- Maintains and promotes the highest standards of integrity, ethics, and compliance, models Walmart values to support and foster culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world (creating a sense of belonging, eliminating waste, participating in local giving)
- Acts in a selfless manner, is consistently humble, self-aware, honest, fair, and transparent
- Delivers results while putting the customer first, considers and adapts to how and where
Responsibilities
- Provides supervision and development opportunities for management and hourly Associates by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and promoting a belonging mindset
- Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures, providing resolutions, and proactively seeking Associate comments and concerns
- Ensures compliance with Company policies and procedures by holding Associates and managers accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety and operational reviews, developing action plans to correct deficiencies, and providing direction on Company programs and initiatives
- Initiates, directs, and participates in community outreach programs, encourages Associates and managers to serve as good community members, establishes relationships with key community individuals or groups, presents Company's perspective to external organizations, follows media guidelines, and champions Company-sponsored programs, events, and sustainability efforts
- Drives financial performance by ensuring sales and profit goals are achieved, leading management in controlling expenses, developing plans to correct financial deficiencies, overseeing budgets, and analyzing economic trends and community needs for forecasting
- Models, enforces, and provides direction on proper Customer service approaches and techniques to resolve needs, complaints, and issues within Company guidelines
- Directs the management team in facility operations, communicates with management and hourly Associates about operations, merchandising, and company direction
- Drives sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
Skills
Team Leadership
Staff Training
Performance Evaluation
Policy Compliance
Asset Protection
Safety Management
Financial Planning
Budgeting
Community Outreach
Customer Service
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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